Floating Assistant Community Manager

Fortis Property Management•Wilmington, NC

2d•Onsite

About The Position

The Floating Assistant Community Manager supports the Community Manager in optimizing the performance, efficiency, and profitability of both assigned properties. Driven by ownership and investor goals, this role ensures maximum resident satisfaction while maintaining high operational standards. Key responsibilities include resolving resident issues, managing accounts receivable and payable, and ensuring accurate data entry in Yardi. Why work for us? Why work for Fortis Property Management because at Fortis, our success is the result of people like you. We pride ourselves on employing thoughtful, innovative, and outgoing team members. We maintain a competitive commission and bonus structure to recognize your hard work. We also promote internal advancement to further your career with us, as we believe that our leaders of tomorrow come from the team members of today.

Requirements

Minimum of 1-3 years multi-family property management.
Strong marketing and sales background
Accounting system functions
Proficiency with property management software (Yardi, RealPage, MRI, AppFolio)
Computer skills to include Microsoft Office (Word, Excel)
Ability to successfully interact with people
Organizational skills
Strong communication skills both orally and written
Good decision making ability
Professional image
Valid driver’s license required

Nice To Haves

Bilingual (English/Spanish) preferred

Responsibilities

Assist in the preparation of the annual operating budget
Collect all rents and other incomes while controlling property expenses within the guidelines of the budget
Ensure all bank deposits are made in accordance with Company policy and procedures
Process all invoices on a weekly basis and submit to the Accounting Department in a timely manner and with all required paperwork (after approval of the Community Manager)
All on-site accounting functions
Collect and process all payroll for the community
Provide superior customer service
Resolve resident concerns
Management of the community in the absence of the Community Manager
Adherence to and proper implementation of all Fortis Properties Management policies and procedures
Thorough knowledge of the computer system
Knowledge of and adherence to the following: Fair Housing policies and procedures, Life/Safety issues, ADA, OSHA, EPA policies and procedures
Other duties as needed or required