Float Teller I

Great Southern Bank•Sioux City, IA
•$15 - $15

About The Position

The Float Teller I – Springfield Metro provides customer service functions at various banking centers within the assigned region and as an interactive video teller. The role processes financial transactions accurately and promptly, maintains security of assigned cash, balances daily transactions, and verifies cash totals. The employee must be willing and able to travel to banking centers as scheduled. The Float Teller I represents the bank courteously and professionally, provides in-person and video-based teller services, protects confidential customer and facility information, and follows bank security policies, procedures, and applicable regulations. The schedule is Monday through Friday, 8:45 a.m. to 5:15 p.m., with rotating Saturdays from 8:45 a.m. to 12:15 p.m.; total hours are 40 per week.

Requirements

  • High school diploma or GED.
  • 0 to 6 months of related experience or training.
  • Regular use of a desktop or laptop computer, basic operating systems, and specialized software systems.
  • Basic experience with alphanumeric data entry, PowerPoint, Excel, and word processing.
  • Ability to add, subtract, multiply, and divide.
  • Valid driver's license or ability to travel to other locations as needed.
  • Willingness and ability to travel to various banking centers as scheduled.

Nice To Haves

  • Prior banking or cash handling experience is preferred.

Responsibilities

  • Represent the bank in a courteous and professional manner, apply the 5 Winning Ways of Customer Service, and maintain basic working knowledge of bank services and products.
  • Balance daily transactions, verify cash totals, identify cash differences, and ensure differences are documented and reviewed.
  • Process Interactive Teller Machine transactions through video interaction efficiently and accurately while providing exemplary customer service.
  • Process in-person teller transactions efficiently and accurately with minimal errors.
  • Maintain confidentiality of customer account information, security alarm codes, and facility codes; follow bank security policies and procedures and attend annual BSA and Security training.
  • Comply with and implement bank policies and procedures, and maintain working knowledge of relevant banking regulations.
  • Maintain regular and reliable attendance, punctuality, and professional appearance; communicate clearly through in-person, video, phone, email, and written correspondence.
  • Follow company policies and applicable banking rules, regulations, and laws, including BSA/AML.
  • Perform other related duties as required or assigned.
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