Float Receptionist

CenterWell•Myrtle Beach, SC
•Onsite

About The Position

The Float Receptionist works onsite at outpatient clinics in the Myrtle Beach area, supporting multiple locations as needed. The position reports to the Assistant Operations Director and is supervised by the Center Administrator at each location. It is a patient-facing role and part of the company’s tuberculosis (TB) screening program; selected candidates must complete TB screening. The role handles front-desk and telephone operations, welcomes and directs visitors, responds to routine inquiries, and performs administrative tasks. The Float Receptionist may also provide remote support to other submarket locations during peak demand and high-volume periods. Work hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., with 40 scheduled hours per week. The stated annual pay range is $38,000–$45,800, and the role is eligible for a bonus incentive plan.

Requirements

  • High school diploma or GED.
  • At least 1 year of Medical Receptionist experience.
  • Knowledge of medical terminology.
  • Experience with EMR (Electronic Medical Records) systems.
  • Complete TB screening if selected for the role.

Nice To Haves

  • Experience with a value-based care model.
  • Bilingual in English and Spanish.

Responsibilities

  • Operate a switchboard or multi-line phone and maintain long-distance call logs.
  • Greet visitors and determine the nature of their visits.
  • Issue visitor passes, maintain visitor logs, notify the appropriate party of visitor arrivals, or direct visitors to the appropriate office, department, or employee.
  • Respond to routine internal or external inquiries about the organization’s location, hours of operation, phone numbers, and email address.
  • Perform miscellaneous administrative activities, which may include booking meeting rooms, typing, organizing and distributing mail, and receiving and sending courier packages.
  • Assist other submarket locations remotely during peak demand and high-volume periods.

Benefits

  • Medical benefits
  • Dental benefits
  • Vision benefits
  • 401(k) retirement savings plan
  • Paid time off
  • Company holidays
  • Personal holidays
  • Paid parental leave
  • Paid caregiver leave
  • Short-term disability
  • Long-term disability
  • Life insurance
  • Bonus incentive plan
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