Float Receptionist

CenterWell•Carolina Forest, SC
•$38,000 - $45,800•Onsite

About The Position

The Float Receptionist works onsite at outpatient clinics in the Myrtle Beach area, with assignments across locations including Carolina Forest, International Drive, North Myrtle Beach, and Garden City. The position reports to the Assistant Operations Director and works under the supervision of the Center Administrator at each location. The role supports clinic operations by handling reception and visitor services, responding to routine inquiries, performing administrative tasks, and assisting other submarket locations remotely during peak demand and high-volume periods. This is a patient-facing position and requires TB screening if selected. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., for 40 scheduled hours per week. The stated annual pay range is $38,000 to $45,800, with eligibility for a bonus incentive plan based on company and/or individual performance.

Requirements

  • High school diploma or GED.
  • At least 1 year of Medical Receptionist experience.
  • Knowledge of medical terminology.
  • Experience with electronic medical record (EMR) systems.
  • Undergo TB screening if selected, as the position is patient-facing and included in the company’s TB screening program.

Nice To Haves

  • Experience with a value-based care model.
  • Bilingual in English and Spanish.

Responsibilities

  • Operate a switchboard or multi-line phone and maintain long-distance call logs.
  • Greet visitors, determine the nature of their visit, issue visitor passes, maintain visitor logs, notify the appropriate party of a visitor’s arrival, or direct visitors to the appropriate office, department, or employee.
  • Respond to routine inquiries from internal or external sources about the organization’s location, hours of operation, phone numbers, and/or email address.
  • Perform miscellaneous administrative activities, which may include booking meeting rooms, typing, organizing and distributing mail, and receiving and sending courier packages.
  • Assist other submarket locations remotely during peak demand and high-volume periods.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement savings plan
  • Paid time off
  • Company holidays
  • Personal holidays
  • Paid parental leave
  • Paid caregiver leave
  • Short-term disability insurance
  • Long-term disability insurance
  • Life insurance
  • Bonus incentive plan
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