Flight Coordinator

Flexjet • Stratford, CT

84d

About The Position

The Flight Coordinator serves as a central point of contact for Helicopter Flight Operations, interacting with department managers, executives, employees, and customers while providing a high degree of customer service, confidentiality, and attention to detail. The role covers flight scheduling and office administration, weather and FAA regulations, company policies and procedures, department staff scheduling oversight, and assistance with aircraft assignments and the overall flight schedule. The position also has overnight on-call responsibility.

Requirements

• Flexibility to work on an as-needed basis.
• General knowledge of weather trends.
• Ability to lead a group of dispatchers and facilitate quick, concise communications at all levels.
• Ability to adapt continually to change.
• Ability to perform responsibilities with a high degree of accuracy.
• Ability to work in a fast-paced, demanding environment and effectively handle and prioritize multiple tasks.
• Proficiency with flight scheduling software and Microsoft Office applications.

Nice To Haves

• College degree preferred.
• 1–3+ years of experience preferred.

Responsibilities

• Oversee department staff scheduling and assist with approval of time-off requests.
• Assist with scheduling and stacking trips in accordance with regulations and company policy, emphasizing efficiency and cost reduction.
• Receive trip requests by email or phone and build trips accurately and in detail.
• Communicate professionally with internal and external customers.
• Provide quotes for demonstration inquiries.
• Produce reports for company departments and clients.
• Liaise with the Director of Operations and/or Chief Pilot regarding new landing sites, safety and security policies, and Temporary Flight Restrictions (TFRs).
• Process waivers for sporting events.
• Manage the flight schedule efficiently, with knowledge of client ownership.
• Coordinate with the Director of Maintenance regarding aircraft availability.
• Flight-follow all aircraft movements.
• Assist accounting with bill reconciliation.
• Fulfill overnight on-call responsibilities.
• Conduct crew briefings and monitor crew duty time.
• Arrange client ground transportation when applicable.
• Communicate aircraft schedules and movements with satellite bases.
• Provide electronic flight documentation to satellite crew members.
• File trip sheets and invoices.
• Support a teamwork atmosphere.

Benefits

• Competitive salary
• Paid time off
• 401(k)
• Health, dental, and vision coverage
• Flexible spending account (FSA)
• Long-term and short-term disability insurance
• Life and AD&D insurance
• Tuition reimbursement
• Responsibility and autonomy
• Dedicated co-workers
• The satisfaction of contributing to a premium luxury service

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed