Flight Coordinator

UCHealth•Aurora, CO
•Onsite

About The Position

The Flight Coordinator receives, processes, and arranges requests for emergent and non-emergency medical transportation by helicopter, fixed-wing aircraft, and ground ambulance, including dispatching ground and air resources for critical care patients. The coordinator ensures the most appropriate unit is assigned in a timely manner, coordinates all aspects of each mission, and monitors the location of transport units while prioritizing safety. This is an onsite, full-time role with a flexible shift, scheduled for 72 hours per two-week pay period. The position is based at UCHealth UCHlth Admin 2450 Peoria in Aurora, Colorado. Pay is $25.80–$38.70 per hour, dependent on relevant experience.

Requirements

  • High school diploma or GED.
  • No minimum experience required.
  • No required licensure or certifications.

Responsibilities

  • Receive and handle customer requests for or about air or ground medical transports.
  • Determine priority and preferred transport mode for incoming requests according to established policies and procedures.
  • Help facilitate the transition from one transport mode to another when the primary mode is unavailable because of weather or maintenance.
  • Assign and coordinate medical transports by aircraft operating under FAA Part 91 and FAA Part 135 rules and regulations, and utilize other ground assets.
  • Maintain CAD data entries for requests, declines, cancellations, and out-of-service activities.
  • Use critical thinking and decisive judgment, work with minimal supervision, and take appropriate action in a fast-paced environment.

Benefits

  • Three-year incentive bonus.
  • Performance-based annual merit pay increases and annual market reviews.
  • Medical, dental, and vision coverage.
  • 24/7 mental health and well-being support for employees and dependents.
  • Discounted gym memberships and fitness resources.
  • Free Care.com membership.
  • Voluntary benefits, including accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.
  • Paid time off, paid family and medical leave, and leaves of absence.
  • Employer-provided basic life and accidental death and dismemberment coverage, with buy-up options.
  • Employer-provided short-term and long-term disability coverage, with a buy-up option.
  • 403(b) retirement plan with employer matching contribution; an additional 457(b) plan may be available.
  • Flexible spending accounts for health care and dependent day care, and a health savings account option when enrolled in a high-deductible medical plan.
  • Access to academic degrees and certificate programs.
  • Tuition support for eligible education programs, including up to 100% of tuition, books, and fees for specific degrees; other programs may qualify for up to $10,000 per year prepaid or up to $5,250 per year in tuition reimbursement.
  • Access to LinkedIn Learning and internal professional development opportunities.
  • Free assistance navigating the Public Service Loan Forgiveness program and submitting federal student loans for forgiveness.
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