Flight Coordinator

CORPORATE FLIGHT MANAGEMENT INC•Smyrna, TN
•Onsite

About The Position

The Flight Coordinator supports flight crew members with operational control of flights and shares responsibility for preflight planning and flight delays in compliance with Federal Regulations and Contour Operations Specifications. The role works with other System Operations Control divisions to help flight crew members maintain the company’s safety-focused mission. The coordinator plans flights with consideration for enroute winds and weather, safety, and economy; determines minimum fuel requirements, including fuel for any required alternate airports; and briefs the pilot-in-command on aircraft and flight status, airport conditions, navigation facility irregularities, and relevant weather reports and forecasts. The role monitors flights, provides information needed for safe operations, and cancels flights that cannot safely operate as planned or released. It also supports rerouting, diversions, recoveries, and coordination with air traffic control, and provides operational expertise to Maintenance and System Operations Control. This is a full-time position based at Contour Aviation Headquarters in Smyrna, Tennessee. The role may require work at night, on weekends and holidays, and on varying schedules. A valid FAA Aircraft Dispatcher Certificate is required.

Requirements

  • At least 18 years of age.
  • Valid driver’s license and good driving record.
  • Authorized to work in the United States and able to travel in and out of the United States.
  • Able to pass a required 10-year work history review and submit to a criminal history records check.
  • Able to understand, read, and write English.
  • FAA Aircraft Dispatcher Certificate required.
  • Polished and professional interpersonal skills, a positive attitude, and a customer-oriented mindset.
  • Strong leadership, interpersonal, organizational, analytical, and problem-solving skills.
  • Ability to work with a variety of personalities and coordinate multiple priorities while meeting deadlines.
  • Ability to handle interruptions and work in a fast-paced environment while maintaining attention to detail.
  • Self-motivated and able to motivate others; able to work independently and as part of a team.
  • Excellent interpersonal and conflict-resolution skills.
  • Thorough knowledge of employment-related laws and regulations.
  • Ability to manage multiple complex projects simultaneously.
  • Excellent written and verbal communication skills, delivered with tact and professionalism.
  • Ability to work safely and professionally while adhering to regulatory requirements, including OSHA, EPA, state, and federal regulations.
  • Extensive familiarity with Federal Aviation Regulations, aeronautical charts, aviation weather, aircraft performance, and flight planning.
  • Thorough knowledge of Microsoft Office 365 products, including Excel, Outlook, Word, and PowerPoint.
  • Ability to use available technology to create, edit, and maintain necessary information.
  • Able to work nights, weekends, holidays, and varying schedules.

Nice To Haves

  • A minimum of two years of dispatch experience is preferred.
  • FOS Scheduling system knowledge preferred.

Responsibilities

  • Support flight crew members with operational control of flights and share responsibility for preflight planning and flight delays in compliance with Federal Regulations and Contour Operations Specifications.
  • Work with other System Operations Control divisions to support the company’s safety-focused mission.
  • Plan flights considering enroute winds and weather while balancing safety and economy.
  • Determine minimum fuel requirements for safe flight completion, including fuel for required alternate airports.
  • Provide the pilot-in-command with preflight briefings on aircraft and flight status, airport conditions, navigation facility irregularities, and available weather reports and forecasts that may affect flight safety.
  • Monitor the progress of each flight and issue information necessary for safe flight operations.
  • Cancel flights that cannot safely operate or continue as planned or released.
  • Reroute or redirect flights based on economic considerations, including special routings, passenger convenience, and aircraft or crew utilization.
  • Recommend flight plan alternatives.
  • Coordinate aircraft diversions and recoveries.
  • Negotiate with air traffic control for alternative routes and reductions in air traffic control delays.
  • Provide operational expertise to the Maintenance Department and System Operations Control.
  • Monitor and process data provided by flight crew members and stations.
  • Perform other duties as assigned by management.

Benefits

  • Health, vision, and dental insurance.
  • Short- and long-term disability insurance and voluntary life insurance.
  • 401(k) savings plan with a company matching contribution of up to 6% of eligible compensation.
  • Accrual of up to 56 hours of paid sick leave per year, with unused hours rolling over annually up to a 480-hour bank.
  • Vested vacation hours available on January 1 following the hire date, subject to company policies.
  • Non-revenue/space-available travel privileges upon hire and access to MyID Travel after six months of active service.
  • Eligibility for medical leave, non-medical family care leave, maternity and paternity leave, and personal leave.
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