Flex Banker

Investors Community Bank•Chillicothe, MO
•Onsite

About The Position

The Flex Banker is a part-time, non-exempt branch role based in person at the bank’s main location in Chillicothe, Missouri. The position supports teller and personal banking functions in a fast-paced, customer-facing environment and provides hands-on experience across branch banking activities. Weekly hours vary based on branch needs, and scheduling predictability is discussed with the candidate. The role typically involves 15–25 hours per week, with specific hours discussed during the interview process.

Requirements

  • At least 1 year of customer service or cash handling experience.
  • High school diploma or equivalent.
  • Friendly, professional communication style that helps customers feel at ease and builds confidence.
  • Flexibility to work varying hours based on branch scheduling needs, including some Saturdays and weekend availability.
  • Reliable and detail-oriented, with the ability to follow established procedures and stay focused in a fast-paced branch environment.
  • Basic computer proficiency.
  • Commitment to maintaining customer confidentiality and following bank policy.

Nice To Haves

  • Prior banking experience.
  • Familiarity with Microsoft Office.

Responsibilities

  • Provide friendly, accurate customer service at the teller line and personal banker desk.
  • Process deposits, withdrawals, loan payments, cashier’s checks, and account inquiries.
  • Assist with new account openings and basic account maintenance under the guidance of full-time branch staff.
  • Balance the teller drawer at the end of each shift and flag discrepancies for prompt resolution.
  • Introduce customers to products, services, and digital banking tools when appropriate, and pass warm referrals to full-time bankers for follow-up.
  • Maintain accurate transaction records and handle customer documentation in accordance with bank policy and regulatory requirements.
  • Support branch operations by answering phones, assisting with mail, or helping other departments during peak periods.

Benefits

  • Benefits listed apply to full-time employees: comprehensive medical, dental, and vision plans; Health Payment Account (HPA); Safe Harbor 401(k) plan with a dedicated wealth advisor; supplemental Accident, Critical Illness, and Short-Term Disability benefits; employer-paid Life Insurance.
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