Flex Manager

HMC (Hotel Management and Consulting, Inc. (HMC))•Newnan, GA

1d•$45,000 - $55,000

About The Position

Hotel Management & Consulting is seeking a Flex Manager to serve as Acting General Manager or Assistant General Manager at assigned properties in need. In that capacity, the Flex Manager performs the duties of the applicable role, leading a productive team that meets operational and resident-service standards, maintaining a positive and energetic work environment, and creating a welcoming atmosphere for guests. The role encompasses team leadership and development, financial and payroll oversight, hotel sales and marketing, guest relations, property cleanliness and safety, and coverage of various hotel positions. Working conditions may include regular, evening, and weekend work. The company describes its culture as performance-based, balancing hard work with respect for personal life, and offers merit-based opportunity and advancement within a small hospitality team. Employment is at will, and the company may modify the job description. Reasonable accommodation may be provided to qualified individuals with disabilities. The company is a drug-free workplace and participates in E-Verify following a favorable hiring decision.

Requirements

At least 1 year of hotel Assistant Manager experience is required; extended-stay hotel experience is preferred.
Proficient use of the Medallia portal and Microsoft Office.
Excellent team-building and communication abilities.
Strong organizational, time-management, and problem-solving skills.
Excellent oral and written communication skills.
Valid driver's license.
Ability to sit, stand, talk, and hear frequently; kneel or squat; stand for long periods; and lift, push, or pull up to 50 pounds. Occasional lifting of office products and supplies up to 20 pounds is also required.

Nice To Haves

Bachelor's degree preferred.
Extended-stay hotel experience preferred.

Responsibilities

Serve as Acting General Manager or Assistant General Manager at assigned properties as needed, performing the duties of the applicable role.
Make recruitment and hiring decisions for internal positions and maintain appropriate staffing levels.
Execute and manage programs, processes, guidelines, and policies.
Select, train, counsel, and motivate team members; follow progressive disciplinary procedures and document actions as needed, up to and including termination.
Promote an attentive team-member attitude and train hotel staff on property emergency and accident procedures.
Achieve established revenue goals and maximize hotel profitability.
Manage labor standards and payroll; review payroll biweekly, transmittals, and front-office paperwork and reports.
Collect monies from in-house guest balances, direct bills, and vending vendors.
Authorize direct-bill accounts and monitor accounts receivable administration.
Follow cash-control procedures.
Manage hotel sales and marketing, including maintaining in-depth knowledge of the hotel surroundings and local area.
Facilitate property lead-management processes, complete sales and marketing objectives each Wednesday, and manage and follow up on sales leads.
Review studio inventory management to maximize studio revenue.
Deliver exceptional guest service and maintain hotel cleanliness.
Resolve guest-related issues promptly and as expected.
Keep the property safe, clean, in good condition, and guest-ready.
Ensure the security needs of the property and residents are met.
Cover various hotel positions as needed.