Flex Banker

Investors Community Bank•Columbia, MO
•Onsite

About The Position

The Flex Banker is a part-time branch role in Retail Banking based at the Columbia, Missouri branch. The role provides hands-on experience across teller and banking functions and supports customers in a fast-paced, customer-facing environment. Weekly hours vary according to branch needs, with scheduling discussed between the candidate and the branch. The position typically ranges from 15–25 hours per week.

Requirements

  • At least 1 year of customer service or cash handling experience.
  • High school diploma or equivalent.
  • Friendly, professional communication style that puts customers at ease and builds confidence.
  • Flexibility to work varying hours based on branch scheduling needs.
  • Reliable and detail-oriented, with the ability to follow established procedures and stay focused during busy branch activity.
  • Basic computer proficiency.
  • Commitment to maintaining customer confidentiality and upholding bank policy.

Nice To Haves

  • Prior banking experience.
  • Familiarity with Microsoft Office.
  • Flexible availability, including weekend availability.

Responsibilities

  • Provide friendly, accurate service at the teller line and personal banker desk.
  • Process deposits, withdrawals, loan payments, cashier’s checks, and account inquiries.
  • Assist with new account openings and basic account maintenance under the guidance of full-time branch staff.
  • Balance the teller drawer at the end of each shift and flag discrepancies for prompt resolution.
  • Introduce customers to products, services, and digital banking tools when appropriate, and pass warm referrals to full-time bankers.
  • Maintain accurate transaction records and handle customer documentation according to bank policy and regulatory requirements.
  • Support branch operations as needed, including answering phones, assisting with mail, and helping other departments during peak periods.

Benefits

  • Full-time employees are offered comprehensive medical, dental, and vision plans, plus a Health Payment Account (HPA).
  • Full-time employees are offered a Safe Harbor 401(k) plan with a dedicated wealth advisor.
  • Full-time employees are offered supplemental benefits including Accident, Critical Illness, Short-Term Disability, and employer-paid Life Insurance.
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