Fleet Support Administrator (Fort Myers Airport)

SIXT USA•Fort Myers, FL

1d•Onsite

About The Position

As a Fleet Support Administrator at SIXT, you welcome customers, guide them through the rental process, and help ensure vehicles are ready for use. You support a seamless and professional customer experience while maintaining efficient operations and a clean, organized front-of-house area. The role includes customer service and rental transactions, vehicle inspections and inventory management, and coordination of vehicle repairs, maintenance, preparation, and disposal. The position offers flexible hours and a starting salary of $21.50 per hour.

Requirements

At least 1 year of customer service experience; sales, service, or hospitality experience is ideal.
Highly organized with strong analytical abilities, including the ability to manage fleet inventory, repair schedules, work orders, and documentation and deliver data-driven insights.
High school diploma or GED.
At least 18 years old.
Valid driver's license and clean driving record.
Authorized to work in the United States.
Basic computer navigation skills and familiarity with Microsoft Office applications such as Excel.
Excellent communication skills and ability to work as a team player in a fast-paced environment, coordinate across departments, and maintain a positive attitude.
Availability to work up to 40 hours per week, including day or evening shifts and weekends.

Nice To Haves

Background in sales, service, or hospitality.

Responsibilities

Welcome customers professionally, direct them to the appropriate stations, maintain efficient customer flow, and keep the front-of-house area clean and organized.
Verify customer documents and driver's license validity, assist customers with vehicle selection, and handle vehicle exchanges to meet business needs.
Offer additional products and services, such as prepaid fuel and toll passes; answer questions and concerns; finalize rental agreements; confirm documents; explain charges; and provide accurate receipts.
Complete vehicle return transactions by inspecting vehicles for damage, fuel levels, and mileage, advising customers of final charges, handling findings discreetly, and directing issues to appropriate channels.
Perform daily inventory checks, manage vehicle availability, coordinate repairs with dealerships and body shops, schedule maintenance, obtain estimates, and generate purchase orders.
Prepare new vehicles for rental by adding documentation, decals, and tags, entering vehicles into the inventory system, overseeing vehicle disposal preparation, and ensuring personal belongings are removed from returned vehicles.