Fleet Support Administrator (Fort Lauderdale International Airport)

SIXT USA • Fort Lauderdale, FL

1d • Onsite

About The Position

The Fleet Support Administrator at SIXT provides a premium customer experience while supporting rental operations and vehicle fleet readiness at Fort Lauderdale International Airport. The role welcomes and directs customers, assists with rental selections and agreements, handles returns and related charges, and maintains an efficient, organized front-of-house environment.

The position also supports fleet operations by checking vehicle inventory and availability, coordinating repairs and maintenance, preparing new vehicles for rental, updating inventory records, and preparing vehicles for disposal. The schedule may include day or evening shifts and weekends, up to 40 hours per week.

Requirements

• At least 1 year of customer service experience.
• High school diploma or GED.
• At least 18 years old.
• Valid driver's license and clean driving record.
• Authorized to work in the United States.
• Basic computer navigation skills and familiarity with Microsoft Office applications such as Excel.
• Excellent communication skills and ability to work as a team player in a fast-paced environment and coordinate across departments.
• Ability to work up to 40 hours per week, including day or evening shifts and weekend shifts.

Nice To Haves

• Background in sales, service, or hospitality.
• Genuine passion for creating memorable guest experiences.
• Strong organizational and analytical abilities, including managing fleet inventory, repair schedules, work orders, and documentation and delivering data-driven insights.

Responsibilities

• Welcome customers professionally, direct them to the appropriate stations, maintain efficient customer flow, and keep the front-of-house area clean and organized.
• Verify customer documents and driver's license validity, assist with vehicle selection, and handle vehicle exchanges to meet business needs.
• Offer additional products and services, answer customer questions and concerns, finalize rental agreements, confirm documents, explain charges, and provide accurate receipts.
• Process vehicle returns by inspecting for damage and checking fuel levels and mileage; advise customers of final charges and direct issues to appropriate channels.
• Perform daily inventory checks, manage vehicle availability, coordinate repairs with dealerships and body shops, schedule maintenance, obtain estimates, and generate purchase orders.
• Prepare new vehicles for rental by adding documentation, decals, and tags, entering vehicles into the inventory system, overseeing vehicle disposal preparation, and ensuring personal belongings are removed from returned vehicles.

Benefits

• Healthcare coverage, including medical, dental, and vision insurance.
• Life insurance, critical illness coverage, hospital indemnity coverage, and pet insurance.
• 401(k) plan.
• Paid time off and sick leave.
• Time and a half for working on public holidays.
• Performance-based bonus plan.
• Employee Assistance Program.
• Employee-only rental rates, family rental options, and exclusive employee discounts.
• Uniform with weekly dry cleaning.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED