About The Position

As a Fleet Support Administrator at SIXT, you welcome customers, guide them through their rental journey, and help ensure vehicles are ready for the road. You support a seamless and professional customer experience while maintaining an organized front-of-house and managing fleet inventory, vehicle preparation, repairs, and maintenance. The position offers flexible hours, growth opportunities, and a starting salary of $22.25 per hour.

Requirements

  • At least 1 year of customer service experience; sales, service, or hospitality experience is ideal.
  • Strong organization and analytical abilities, including the ability to manage fleet inventory, repair schedules, work orders, and documentation.
  • High school diploma or GED.
  • At least 18 years old.
  • Valid driver's license and clean driving record.
  • Authorized to work in the United States.
  • Basic computer navigation skills and familiarity with Microsoft Office applications such as Excel.
  • Excellent communication skills and ability to work effectively as a team player in a fast-paced environment.
  • Able to work up to 40 hours per week, including day or evening shifts and weekends.

Nice To Haves

  • Background in sales, service, or hospitality.

Responsibilities

  • Welcome customers, direct them to appropriate stations, maintain an efficient customer flow, and keep the front-of-house clean and organized.
  • Verify customer documents and driver's license validity, help customers select vehicles, and handle exchanges to meet business needs.
  • Offer additional products and services, answer customer questions and concerns, finalize rental agreements, confirm documents, explain charges, and provide accurate receipts.
  • Inspect returned vehicles for damage, fuel levels, and mileage; advise customers on final charges and direct findings or issues to appropriate channels.
  • Check inventory, manage vehicle availability, coordinate repairs with dealerships and body shops, schedule maintenance, obtain estimates, and generate purchase orders.
  • Prepare new vehicles for rental by adding documentation, decals, and tags and entering vehicles into the inventory system.
  • Oversee vehicle disposal preparation and ensure personal belongings are removed from returned vehicles.

Benefits

  • Healthcare coverage, including medical, dental, and vision insurance.
  • Life insurance, critical illness coverage, hospital indemnity, and pet insurance.
  • 401(k) plan.
  • Paid time off and sick leave.
  • Time and a half for working on public holidays.
  • Performance-based bonus plan.
  • Employee Assistance Program.
  • Employee rental rates, family rental options, and exclusive employee discounts.
  • Uniform with weekly dry cleaning.
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