Fleet Support Administrator (Jacksonville International Airport)

SIXT USA • Jacksonville, FL

2d • Onsite

About The Position

As a Fleet Support Administrator at SIXT, you welcome customers, guide them through the rental process, and help ensure vehicles are ready for rental. You support a seamless, professional customer experience while maintaining an organized front-of-house presence that reflects SIXT’s brand standards. The role combines customer service and rental transactions with fleet inventory, maintenance coordination, vehicle preparation, and disposal tasks. The position offers flexible hours, growth opportunities, and a starting salary of $18.50 per hour.

Requirements

• At least 1 year of customer service experience.
• High school diploma or GED.
• At least 18 years old.
• Valid driver’s license and clean driving record.
• Authorized to work in the United States.
• Basic computer navigation skills and familiarity with Microsoft Office applications such as Excel.
• Excellent communication skills and ability to work as a team player in a fast-paced environment.
• Ability to work up to 40 hours per week, including day or evening shifts and weekends.

Nice To Haves

• Background in sales, service, or hospitality.
• Genuine passion for creating memorable guest experiences.
• Strong organization and analytical abilities, including managing fleet inventory, repair schedules, work orders, and documentation and delivering data-driven insights.
• Positive attitude and ability to coordinate effectively across departments.

Responsibilities

• Welcome customers, direct them to appropriate stations, maintain an efficient flow, and keep the front-of-house area clean and organized.
• Verify customer documents and driver’s license validity, help customers select vehicles, and handle vehicle exchanges to meet business needs.
• Offer additional products and services, answer customer questions and concerns, finalize rental agreements, confirm documents, explain charges, and provide accurate receipts.
• Complete vehicle return transactions by inspecting vehicles for damage, fuel level, and mileage; advise customers of final charges; and direct issues to appropriate channels.
• Perform daily inventory checks, manage vehicle availability, coordinate repairs with dealerships and body shops, schedule maintenance, obtain estimates, and generate purchase orders.
• Prepare new vehicles for rental by adding documentation, decals, and tags, entering vehicles into the inventory system, preparing vehicles for disposal, and ensuring personal belongings are removed from returned vehicles.

Benefits

• Healthcare coverage, including medical, dental, and vision insurance.
• Life insurance, critical illness insurance, hospital indemnity, and pet insurance.
• 401(k) plan.
• Paid time off and sick leave.
• Time and a half for working on public holidays.
• Performance-based bonus plan.
• Employee Assistance Program.
• Employee-only rental rates, family rental options, and exclusive employee discounts.
• Uniform with weekly dry cleaning.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED