Fleet Support Administrator (Nashville International Airport)

SIXT USA • Nashville, TN

2d • Onsite

About The Position

As a Fleet Support Administrator at SIXT, you welcome customers, guide them through their rental journey, and help ensure vehicles are ready for the road. You support a seamless, professional customer experience while maintaining efficient operations and a clean, organized front-of-house area that reflects SIXT’s premium brand standards.

The role combines customer service and rental transactions with fleet administration. You verify documents, help customers select vehicles and optional services, process rental agreements and returns, and manage vehicle inventory, maintenance coordination, and preparation for rental or disposal. The position offers flexible scheduling and a starting salary of $22.25 per hour.

Requirements

• At least 1 year of customer service experience; sales, service, or hospitality experience is preferred.
• High school diploma or GED.
• At least 18 years old.
• Valid driver’s license and clean driving record.
• Authorized to work in the United States.
• Basic computer navigation skills and familiarity with Microsoft Office applications such as Excel.
• Excellent communication skills and the ability to work as a team player in a fast-paced environment and coordinate across departments.
• Strong organization and analytical abilities, including the ability to manage fleet inventory, repair schedules, work orders, and documentation and deliver data-driven insights.
• Able to work up to 40 hours per week, including day or evening shifts and weekends.

Nice To Haves

• Background in sales, service, or hospitality.

Responsibilities

• Welcome customers, direct them to the appropriate stations, maintain efficient customer flow, and keep the front-of-house area clean and organized.
• Verify customer documents and driver’s license validity; help customers select vehicles and handle exchanges to meet business needs.
• Offer additional products and services, answer questions and concerns, finalize rental agreements, confirm documents, explain charges, and provide accurate receipts.
• Process vehicle returns by inspecting for damage, fuel level, and mileage; advise customers on final charges and route issues to appropriate channels.
• Conduct daily inventory checks and manage vehicle availability.
• Coordinate with dealerships and body shops on repairs, schedule maintenance, obtain estimates, and generate purchase orders.
• Prepare new vehicles for rental by adding documentation, decals, and tags and entering vehicles into the inventory system.
• Oversee vehicle disposal preparation and ensure personal belongings are removed from returned vehicles.

Benefits

• Healthcare coverage, including medical, dental, and vision insurance.
• Life insurance, critical illness coverage, hospital indemnity, and pet insurance.
• 401(k) plan.
• Paid time off and sick leave.
• Time and a half for working on public holidays.
• Performance-based bonus plan.
• Employee Assistance Program.
• Employee-only rental rates, family rental options, and exclusive employee discounts.
• Uniform with weekly dry cleaning.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED