Fleet Support Administrator (Orlando International Airport)

SIXT USA • Orlando, FL

1d • Onsite

About The Position

As a Fleet Support Administrator at SIXT, you welcome customers and guide them through the rental process while helping ensure vehicles are ready for rental. You maintain an efficient, organized front-of-house presence and deliver a professional customer experience consistent with SIXT’s brand standards. The role combines customer service and rental transactions with fleet inventory, vehicle preparation, maintenance coordination, and administrative tasks.

You verify customer documents and driver’s licenses, assist with vehicle selection and exchanges, offer additional products and services, answer questions, and finalize rental agreements. You also process vehicle returns, inspect vehicles, and explain final charges. Fleet duties include inventory checks, tracking vehicle availability, coordinating repairs and maintenance, preparing new vehicles for rental, and supporting vehicle disposal preparation. The position offers flexible scheduling of up to 40 hours per week, including day or evening shifts and weekends. The starting salary is $18.50 per hour.

Requirements

• At least 1 year of customer service experience.
• High school diploma or GED.
• At least 18 years old.
• Valid driver’s license and clean driving record.
• Authorized to work in the United States.
• Basic computer navigation skills and familiarity with Microsoft Office applications such as Excel.
• Strong organizational and analytical abilities to manage fleet inventory, repair schedules, work orders, and documentation.
• Excellent communication skills and ability to work as a team player in a fast-paced environment.
• Able to work up to 40 hours per week, including day or evening shifts and weekends.

Nice To Haves

• Background in sales, service, or hospitality.

Responsibilities

• Welcome customers, direct them to appropriate stations, maintain efficient customer flow, and keep the front-of-house area clean and organized.
• Verify customer documents and driver’s license validity, assist customers in selecting vehicles, and handle vehicle exchanges to meet business needs.
• Offer additional products and services, respond to customer questions and concerns, finalize rental agreements, explain charges, and provide accurate receipts.
• Process vehicle returns by inspecting vehicles for damage, fuel levels, and mileage; advise customers of final charges and direct issues to appropriate channels.
• Perform daily inventory checks, manage vehicle availability, coordinate repairs with dealerships and body shops, schedule maintenance, obtain estimates, and generate purchase orders.
• Prepare new vehicles for rental by adding documentation, decals, and tags and entering vehicles into the inventory system.
• Oversee vehicle disposal preparation and ensure personal belongings are removed from returned vehicles.

Benefits

• Healthcare coverage, including medical, dental, and vision insurance.
• Life insurance, critical illness coverage, hospital indemnity coverage, and pet insurance.
• 401(k) plan.
• Paid time off and sick leave.
• Time-and-a-half pay for working on public holidays.
• Performance-based bonus plan.
• Employee Assistance Program.
• Employee-only rental rates, family rental options, and exclusive employee discounts.
• Uniform with weekly dry cleaning.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED