Fleet Support Administrator (Tampa International Airport)
About The Position
As a Fleet Support Administrator at SIXT, you welcome customers, guide them through their rental journey, and help ensure vehicles are ready for the road. You support a seamless, professional customer experience from arrival through vehicle departure, while maintaining an organized front-of-house area and meeting SIXT’s premium brand standards. The role combines customer service and rental transaction support with fleet administration. Duties include verifying customer documents, completing rental and return transactions, offering optional products and services, maintaining inventory and repair schedules, coordinating with dealerships and body shops, and preparing vehicles for rental or disposal. The role offers flexible scheduling and starts at $18.50 per hour.
Requirements
- At least 1 year of customer service experience; sales, service, or hospitality experience is ideal.
- High school diploma or GED.
- At least 18 years old.
- Valid driver’s license with a clean driving record.
- Authorized to work in the United States.
- Basic computer navigation skills and familiarity with Microsoft Office applications such as Excel.
- Strong organization and analytical abilities, including the ability to manage fleet inventory, repair schedules, work orders, and documentation and provide data-driven insights.
- Excellent communication skills and the ability to work effectively as a team member in a fast-paced environment and coordinate across departments.
- Ability to work up to 40 hours per week, including day or evening shifts and weekends.
Nice To Haves
- Background in sales, service, or hospitality.
Responsibilities
- Welcome customers, direct them to the appropriate stations, maintain efficient customer flow, and keep the front-of-house area clean and organized.
- Verify customer documents and driver’s license validity, help customers select vehicles, and handle vehicle exchanges to meet business needs.
- Offer additional products and services, answer customer questions and concerns, finalize rental agreements, confirm documents, explain charges, and provide accurate receipts.
- Complete return transactions by inspecting vehicles for damage, fuel levels, and mileage; advise customers of final charges and direct issues to appropriate channels.
- Perform daily fleet inventory checks and manage vehicle availability, repair schedules, work orders, and related documentation.
- Coordinate with dealerships and body shops for repairs, schedule maintenance, obtain estimates, and generate purchase orders.
- Prepare new vehicles for rental by adding documentation, decals, and tags, and enter vehicles into the inventory system.
- Oversee vehicle disposal preparation and ensure personal belongings are removed from returned vehicles.
Benefits
- Healthcare coverage, including medical, dental, and vision insurance.
- Life insurance, critical illness coverage, and hospital indemnity coverage.
- Pet insurance.
- 401(k) plan.
- Paid time off and sick leave.
- Time and a half for working on public holidays.
- Performance-based bonus plan.
- Employee Assistance Program.
- Employee-only rental rates, family rental options, and employee discounts.
- Uniform with weekly dry cleaning.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
