Fleet Support Administrator (Tampa International Airport)

SIXT•Tampa, FL

3d•Onsite

About The Position

As a Fleet Support Administrator at SIXT, you welcome customers, guide them through their rental journey, and help ensure vehicles are ready for the road. You support a seamless, professional customer experience while maintaining an organized front-of-house environment that reflects SIXT's premium brand standards. The role combines customer service and rental transactions with fleet inventory, vehicle preparation, maintenance coordination, and documentation. The position offers flexible hours and a starting salary of $18.50 per hour.

Requirements

At least 1 year of customer service experience; a background in sales, service, or hospitality is ideal.
High school diploma or GED.
At least 18 years old.
Valid driver's license and clean driving record.
Authorized to work in the United States.
Basic computer navigation skills and familiarity with Microsoft Office applications such as Excel.
Excellent communication skills and ability to work as a team player in a fast-paced environment and coordinate across departments.
Highly organized with strong analytical abilities to manage fleet inventory, repair schedules, work orders, and documentation and deliver data-driven insights.
Able to work up to 40 hours per week, including day or evening shifts and weekends.

Nice To Haves

Background in sales, service, or hospitality.
Genuine passion for creating memorable guest experiences.

Responsibilities

Welcome customers professionally and direct them to the appropriate stations while maintaining efficient flow and a clean, organized front-of-house presence.
Verify customer documents and driver's license validity, help customers select vehicles, and handle exchanges to meet business needs.
Offer additional products and services, answer customer questions and concerns, finalize rental agreements, confirm documents, explain charges, and provide accurate receipts.
Inspect returned rental vehicles for damage, fuel levels, and mileage; advise customers on final charges, handle findings discreetly, and direct issues to appropriate channels.
Conduct daily inventory checks and manage vehicle availability.
Coordinate repairs with dealerships and body shops, schedule maintenance, obtain estimates, and generate purchase orders.
Prepare new vehicles for rental by adding documentation, decals, and tags, and enter vehicles into the inventory system.
Oversee vehicle disposal preparation and ensure personal belongings are removed from returned vehicles.

Benefits

Healthcare coverage, including medical, dental, and vision insurance.
Life insurance, critical illness coverage, and hospital indemnity coverage.
Pet insurance.
401(k) plan.
Paid time off and sick leave.
Time and a half for working on public holidays.
Performance-based bonus plan.
Employee Assistance Program.
Employee-only rental rates, family rental options, and exclusive employee discounts.
Uniform with weekly dry cleaning.