Fleet Support Administrator (Tampa International Airport)

SIXT USA • Tampa, FL

2d • Onsite

About The Position

The Fleet Support Administrator at SIXT welcomes customers, helps guide them through the rental process, and supports fleet readiness and smooth operations. The role combines customer service and rental transactions with vehicle inventory, maintenance coordination, and preparation duties. It is based at Tampa International Airport and offers a starting salary of $18.50 per hour.

Requirements

• At least 1 year of customer service experience.
• High school diploma or GED.
• At least 18 years old.
• Valid driver's license and a clean driving record.
• Authorized to work in the United States.
• Basic computer navigation skills and familiarity with Microsoft Office applications such as Excel.
• Excellent communication skills and ability to work as a team player in a fast-paced environment.
• Ability to work up to 40 hours per week, including day or evening shifts and weekend shifts.

Nice To Haves

• Background in sales, service, or hospitality.
• Genuine passion for creating memorable guest experiences.
• Strong organization and analytical abilities, including the ability to manage fleet inventory, repair schedules, work orders, and documentation and deliver data-driven insights.

Responsibilities

• Welcome customers, direct them to the appropriate stations, maintain an efficient customer flow, and keep the front-of-house area clean and organized.
• Verify customer documents and driver's license validity, assist customers with vehicle selection, and handle vehicle exchanges to meet business needs.
• Offer additional products and services, address questions and concerns, finalize rental agreements, explain charges, and provide accurate receipts.
• Inspect returned vehicles for damage, fuel level, and mileage; advise customers on final charges and route findings or issues to appropriate channels.
• Perform daily inventory checks and manage vehicle availability.
• Coordinate repairs with dealerships and body shops, schedule maintenance, obtain estimates, and generate purchase orders.
• Prepare new vehicles for rental by adding documentation, decals, and tags, and enter them into the inventory system.
• Oversee vehicle disposal preparation and ensure personal belongings are removed from returned vehicles.

Benefits

• Healthcare coverage, including medical, dental, and vision insurance.
• Life insurance, critical illness coverage, hospital indemnity coverage, and pet insurance.
• 401(k) plan.
• Paid time off and sick leave.
• Time and a half for working on public holidays.
• Performance-based bonus plan.
• Employee Assistance Program.
• Employee-only rental rates, family rental options, and exclusive employee discounts.
• Uniform with weekly dry cleaning.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED