Fleet Support Administrator (Orlando International Airport)

SIXT • Orlando, FL

2d • Onsite

About The Position

The Fleet Support Administrator at SIXT welcomes customers, guides them through the rental process, and helps ensure vehicles are ready for rental. The role supports a professional, efficient customer experience while maintaining an organized front-of-house environment and meeting SIXT's brand standards.

Responsibilities include verifying customer documents and driver's licenses, helping customers choose vehicles, handling exchanges, offering additional products and services, addressing questions, and finalizing rental agreements and receipts. The administrator also processes returns by checking vehicles for damage, fuel, and mileage, communicating final charges, and routing issues appropriately.

Fleet duties include checking inventory and availability, coordinating vehicle repairs and maintenance with dealerships and body shops, obtaining estimates, generating purchase orders, preparing new vehicles for rental and entering them into the inventory system, preparing vehicles for disposal, and removing personal belongings from returned vehicles. The position offers flexible scheduling and a starting salary of $18.50 per hour.

Requirements

• At least 1 year of customer service experience.
• High school diploma or GED.
• At least 18 years old.
• Valid driver's license and clean driving record.
• Authorized to work in the United States.
• Basic computer navigation skills and familiarity with Microsoft Office applications such as Excel.
• Strong organizational and analytical abilities.
• Excellent communication skills and ability to work as part of a team in a fast-paced environment.
• Ability to work up to 40 hours per week, including day or evening shifts and weekends.

Nice To Haves

• Background in sales, service, or hospitality.
• Genuine passion for creating memorable guest experiences.

Responsibilities

• Welcome customers, direct them to appropriate stations, maintain efficient customer flow, and keep the front-of-house area clean and organized.
• Verify customer documents and driver's license validity, assist with vehicle selection, and handle vehicle exchanges.
• Offer additional products and services, answer customer questions and concerns, and finalize rental agreements by confirming documents, explaining charges, and providing accurate receipts.
• Inspect returned vehicles for damage, fuel levels, and mileage; advise customers on final charges and direct issues to appropriate channels.
• Perform daily inventory checks, manage vehicle availability, coordinate repairs with dealerships and body shops, schedule maintenance, obtain estimates, and generate purchase orders.
• Prepare new vehicles for rental by adding documentation, decals, and tags and entering vehicles into the inventory system.
• Oversee vehicle disposal preparation and ensure personal belongings are removed from returned vehicles.

Benefits

• Medical, dental, and vision coverage.
• Life insurance, critical illness coverage, hospital indemnity coverage, and pet insurance.
• 401(k) plan.
• Paid time off and sick leave.
• Time and a half for working on public holidays.
• Performance-based bonus plan.
• Employee Assistance Program.
• Employee-only rental rates, family rental options, and employee discounts.
• Uniform with weekly dry cleaning.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED