Fleet Support Administrator (Fort Myers Airport)

SIXT • Fort Myers, FL

3d • Onsite

About The Position

The Fleet Support Administrator at SIXT welcomes customers, supports them throughout the rental process, and helps ensure vehicles are ready for use. The role combines customer service and rental transactions with fleet inventory, vehicle preparation, repair coordination, and maintenance scheduling. The position offers flexible hours and a starting salary of $21.50 per hour.

Requirements

• At least 1 year of customer service experience.
• High school diploma or GED.
• At least 18 years old.
• Valid driver's license and a clean driving record.
• Authorized to work in the United States.
• Basic computer navigation skills and familiarity with Microsoft Office applications such as Excel.
• Excellent communication skills and ability to work as a team player in a fast-paced environment.
• Ability to work up to 40 hours per week, including day or evening shifts and weekend shifts.

Nice To Haves

• Background in sales, service, or hospitality.
• Genuine passion for creating memorable guest experiences.
• Strong organizational and analytical abilities, including managing fleet inventory, repair schedules, work orders, and documentation and providing data-driven insights.

Responsibilities

• Welcome customers, direct them to appropriate stations, maintain efficient customer flow, and keep the front-of-house area clean and organized.
• Verify customer documents and driver's license validity, assist customers in selecting vehicles, and handle vehicle exchanges to meet business needs.
• Offer additional products and services, respond to customer questions and concerns, finalize rental agreements, explain charges, and provide accurate receipts.
• Complete vehicle return transactions by inspecting vehicles for damage, fuel levels, and mileage; advise customers of final charges and direct relevant issues to appropriate channels.
• Conduct daily inventory checks and manage vehicle availability.
• Coordinate repairs with dealerships and body shops, schedule maintenance, obtain estimates, and generate purchase orders.
• Prepare new vehicles for rental by adding documentation, decals, and tags, and entering them into the inventory system.
• Prepare vehicles for disposal and ensure personal belongings are removed from returned vehicles.

Benefits

• Healthcare coverage, including medical, dental, and vision insurance.
• Life insurance, critical illness coverage, and hospital indemnity coverage.
• Pet insurance.
• 401(k) plan.
• Paid time off and sick leave.
• Time and a half for working on public holidays.
• Performance-based bonus plan.
• Employee Assistance Program.
• Employee-only rental rates, family rental options, and employee discounts.
• Uniform with weekly dry cleaning.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED