Fleet Support Administrator (Fort Lauderdale International Airport)

SIXT•Fort Lauderdale, FL

5d•Onsite

About The Position

As a Fleet Support Administrator at SIXT, you welcome customers, guide them through their rental journey, and help ensure vehicles are ready for the road. You represent SIXT’s premium brand by maintaining a professional, friendly, and organized customer-facing environment and helping rentals proceed seamlessly from arrival through departure. The role combines customer service and rental transactions with fleet inventory and vehicle coordination. You verify documents, assist customers with vehicle selection and exchanges, offer additional products and services, and explain rental charges. You also inspect returned vehicles, monitor inventory and availability, coordinate repairs and maintenance, prepare new vehicles for rental, and assist with vehicle disposal preparation. The position offers flexible hours, growth opportunities, and a starting salary of $18.50 per hour.

Requirements

At least 1 year of customer service experience.
High school diploma or GED.
At least 18 years old.
Valid driver's license with a clean driving record.
Authorized to work in the United States.
Basic computer navigation skills and familiarity with Microsoft Office applications such as Excel.
Strong organization and analytical abilities for managing fleet inventory, repair schedules, work orders, and documentation.
Excellent communication skills and ability to work effectively as part of a team in a fast-paced environment.
Ability to work up to 40 hours per week, including day or evening shifts and weekends.

Nice To Haves

Background in sales, service, or hospitality.

Responsibilities

Welcome customers professionally and direct them to the appropriate stations while maintaining an efficient customer flow and a clean, organized front-of-house area.
Verify customer documents and driver's license validity, help customers select vehicles, and handle vehicle exchanges to meet business needs.
Offer additional products and services, such as prepaid fuel and toll passes; answer customer questions and concerns; and finalize rental agreements by confirming documents, explaining charges, and providing accurate receipts.
Complete return transactions by inspecting vehicles for damage, fuel levels, and mileage; advise customers on final charges; discreetly handle findings; and direct issues to appropriate channels.
Perform daily inventory checks, manage vehicle availability, coordinate repairs with dealerships and body shops, schedule maintenance, obtain estimates, and generate purchase orders.
Prepare new vehicles for rental by adding documentation, decals, and tags and entering them into the inventory system.
Oversee vehicle disposal preparation and ensure personal belongings are removed from returned vehicles.