Fleet Support Administrator (Fort Lauderdale International Airport)

SIXT • Fort Lauderdale, FL

3d • Onsite

About The Position

As a Fleet Support Administrator at SIXT, you welcome customers, guide them through the rental process, and help ensure vehicles are ready for rent. You support a seamless, professional customer experience while maintaining an organized front-of-house and managing fleet inventory, vehicle returns, maintenance coordination, and vehicle preparation. The role offers flexible scheduling and starts at $18.50 per hour.

Requirements

• At least 1 year of customer service experience; sales, service, or hospitality experience is preferred.
• Strong organizational and analytical abilities, including the ability to manage fleet inventory, repair schedules, work orders, and documentation and provide data-driven insights.
• High school diploma or GED.
• At least 18 years old.
• Valid driver's license and clean driving record.
• Authorized to work in the United States.
• Basic computer navigation skills and familiarity with Microsoft Office applications such as Excel.
• Excellent communication skills and ability to work as a team player in a fast-paced environment and coordinate across departments.
• Ability to work up to 40 hours per week, including day or evening shifts and weekends.

Nice To Haves

• Background in sales, service, or hospitality.

Responsibilities

• Welcome customers, direct them to the appropriate stations, maintain efficient customer flow, and keep the front-of-house clean and organized.
• Verify customer documents and driver's license validity, assist customers with vehicle selection, and handle vehicle exchanges to meet business needs.
• Offer additional products and services, answer customer questions and concerns, and finalize rental agreements by confirming documents, explaining charges, and providing accurate receipts.
• Inspect returned rental vehicles for damage, fuel levels, and mileage; advise customers of final charges, handle findings discreetly, and refer issues to the appropriate channels.
• Conduct daily inventory checks, manage vehicle availability, coordinate repairs with dealerships and body shops, schedule maintenance, obtain estimates, and generate purchase orders.
• Prepare new vehicles for rental by adding documentation, decals, and tags and entering vehicles into the inventory system.
• Oversee vehicle disposal preparation and ensure personal belongings are removed from returned vehicles.

Benefits

• Healthcare coverage, including medical, dental, and vision insurance.
• Life insurance, critical illness coverage, hospital indemnity, and pet insurance.
• 401(k) plan.
• Paid time off and sick leave.
• Time and a half for working on public holidays.
• Performance-based bonus plan.
• Employee Assistance Program.
• Employee-only rental rates, family rental options, and exclusive employee discounts.
• Uniform with weekly dry cleaning.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED