Fleet Support Administrator

SIXT • Denver, CO

2d

About The Position

The Fleet Support Administrator at SIXT welcomes customers, guides them through the rental process, and helps ensure vehicles are ready for rental. The role supports a seamless customer experience while maintaining an organized front-of-house environment and managing vehicle inventory and servicing needs.

Responsibilities include assisting customers with rental selections and transactions, verifying documents and driver’s licenses, offering additional products and services, explaining charges, and processing vehicle returns. The position also involves inspecting returned vehicles, tracking inventory and availability, coordinating repairs and maintenance, preparing new vehicles for rental, and helping prepare vehicles for disposal. The job offers flexible hours, growth opportunities, and a starting salary of $23.95 per hour.

Requirements

• At least 1 year of customer service experience.
• High school diploma or GED.
• Must be at least 18 years old.
• Valid driver’s license and clean driving record.
• Authorization to work in the United States.
• Strong organization and analytical abilities, including the ability to manage fleet inventory, repair schedules, work orders, and documentation.

Nice To Haves

• Background in sales, service, or hospitality.
• Passion for creating memorable guest experiences.

Responsibilities

• Welcome customers professionally, direct them to appropriate stations, maintain efficient customer flow, and keep the front-of-house area clean and organized.
• Verify customer documents and driver’s license validity, assist with vehicle selection, and handle vehicle exchanges to meet business needs.
• Offer additional products and services, answer customer questions and concerns, finalize rental agreements, confirm documents, explain charges, and provide accurate receipts.
• Process vehicle returns by inspecting vehicles for damage, fuel levels, and mileage; advise customers on final charges and direct issues to appropriate channels.
• Perform daily inventory checks, manage vehicle availability, coordinate repairs with dealerships and body shops, schedule maintenance, obtain estimates, and generate purchase orders.
• Prepare new vehicles for rental by adding documentation, decals, and tags and entering vehicles into the inventory system.
• Oversee vehicle disposal preparation and ensure personal belongings are removed from returned vehicles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED