Fleet Support Administrator

SIXT USA • Miami, FL

1d

About The Position

As a Fleet Support Administrator at SIXT, you welcome customers, guide them through the rental process, and help ensure vehicles are ready for the road. The role combines customer service and rental transactions with fleet inventory, vehicle preparation, and maintenance coordination. You help make the customer experience seamless, professional, and memorable while maintaining SIXT's premium brand standards.

Requirements

• At least 1 year of customer service experience.
• High school diploma or GED.
• At least 18 years old.
• Valid driver's license and clean driving record.
• Authorized to work in the United States.

Nice To Haves

• Customer service experience in sales, service, or hospitality.
• Genuine passion for creating memorable guest experiences.
• Strong organizational and analytical abilities.
• Ability to manage fleet inventory, repair schedules, work orders, and documentation while delivering data-driven insights.

Responsibilities

• Welcome customers professionally, direct them to appropriate stations, maintain efficient customer flow, and keep the front-of-house area clean and organized.
• Verify customer documents and driver's license validity, assist customers in selecting vehicles, and handle vehicle exchanges to meet business needs.
• Offer additional products and services, answer customer questions and concerns, finalize rental agreements, confirm documents, explain charges, and provide accurate receipts.
• Complete vehicle return transactions by inspecting vehicles for damage, fuel levels, and mileage; advise customers of final charges; and direct issues to appropriate channels.
• Perform daily inventory checks, manage vehicle availability, coordinate repairs with dealerships and body shops, schedule maintenance, obtain estimates, and generate purchase orders.
• Prepare new vehicles for rental by adding documentation, decals, and tags, entering them into the inventory system, and preparing vehicles for disposal.
• Ensure personal belongings are removed from returned vehicles.

Benefits

• Flexible hours.
• Growth opportunities.
• Starting salary of $18.50 per hour.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED