Fleet Support Administrator

SIXT USA • Denver, CO

1d

About The Position

As a Fleet Support Administrator at SIXT, you welcome customers, guide them through the rental process, and help ensure vehicles are ready for rental. You support a seamless and professional customer experience while maintaining an organized front-of-house area and upholding SIXT’s brand standards.

The role combines customer service and rental transactions with fleet administration. You verify customer documents and driver’s licenses, assist with vehicle selection and exchanges, offer additional products and services, explain rental charges, and complete vehicle return inspections. You also manage inventory and vehicle availability, coordinate repairs and maintenance, prepare new vehicles for rental, and support vehicle disposal preparation.

Requirements

• At least 1 year of customer service experience.
• High school diploma or GED.
• At least 18 years old.
• Valid driver’s license and clean driving record.
• Authorized to work in the United States.
• Strong organizational and analytical abilities.

Nice To Haves

• Background in sales, service, or hospitality.
• A genuine passion for creating memorable guest experiences.
• Ability to manage fleet inventory, repair schedules, work orders, and documentation while delivering data-driven insights.

Responsibilities

• Welcome customers, direct them to the appropriate stations, maintain efficient customer flow, and keep the front-of-house area clean and organized.
• Verify customer documents and driver’s license validity, assist customers with vehicle selection, and handle vehicle exchanges to meet business needs.
• Offer additional products and services, including prepaid fuel and toll passes, answer customer questions and concerns, and finalize rental agreements by confirming documents, explaining charges, and providing accurate receipts.
• Complete vehicle return transactions by inspecting vehicles for damage, fuel levels, and mileage; advise customers of final charges and direct issues to the appropriate channels.
• Perform daily inventory checks and manage vehicle availability.
• Coordinate with dealerships and body shops for repairs, schedule maintenance, obtain estimates, and generate purchase orders.
• Prepare new vehicles for rental by adding documentation, decals, and tags, and enter vehicles into the inventory system.
• Oversee vehicle disposal preparation and ensure personal belongings are removed from returned vehicles.

Benefits

• Flexible hours.
• Growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED