Fleet Support Administrator

SIXT • Honolulu, HI

5d

About The Position

As a Fleet Support Administrator at SIXT, you welcome customers and support them throughout the rental process while helping keep branch operations and the vehicle fleet running smoothly. You maintain a clean, organized customer-facing area that reflects SIXT’s premium brand, assist with rental and return transactions, and help ensure vehicles are available and prepared for customers. The role also involves managing fleet inventory, coordinating repairs and maintenance, preparing vehicles for rental or disposal, and handling related documentation and records.

The position offers flexible scheduling, with work of up to 40 hours per week across day or evening shifts and weekends. The stated hourly pay is $25.50.

Requirements

• At least 1 year of customer service experience; sales, service, or hospitality experience is ideal.
• High school diploma or GED.
• At least 18 years old.
• Valid driver's license and clean driving record.
• Authorized to work in the United States.
• Basic computer navigation skills and familiarity with Microsoft Office applications such as Excel.
• Strong organization and analytical abilities, including the ability to manage fleet inventory, repair schedules, work orders, and documentation.
• Excellent communication skills and ability to work as a team player in a fast-paced environment and coordinate across departments.
• Availability to work up to 40 hours per week, including day or evening shifts and weekends.

Nice To Haves

• Background in sales, service, or hospitality.

Responsibilities

• Welcome customers professionally, direct them to appropriate stations, and maintain an efficient customer flow and clean, organized front-of-house area.
• Verify customer documents and driver's license validity, help customers select vehicles, and handle vehicle exchanges as needed.
• Offer additional products and services, respond to customer questions and concerns, and finalize rental agreements by confirming documents, explaining charges, and providing accurate receipts.
• Complete vehicle return transactions by inspecting vehicles for damage, fuel levels, and mileage; advise customers on final charges and route issues to appropriate channels.
• Conduct daily inventory checks and manage vehicle availability.
• Coordinate with dealerships and body shops on repairs, schedule maintenance, obtain estimates, and generate purchase orders.
• Prepare new vehicles for rental by adding documentation, decals, and tags and entering vehicles into the inventory system.
• Oversee vehicle disposal preparation and ensure personal belongings are removed from returned vehicles.

Benefits

• Healthcare coverage, including medical, dental, and vision insurance.
• Life insurance, critical illness coverage, hospital indemnity, and pet insurance.
• 401(k) plan.
• Paid time off and sick leave.
• Time and a half for working on public holidays.
• Performance-based bonus plan.
• Employee Assistance Program.
• Employee-only rental rates, family rental options, and exclusive employee discounts.
• Uniform with weekly dry cleaning.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED