Fleet Support Administrator

SIXT • Miami, FL

6d

About The Position

As a Fleet Support Administrator at SIXT, you welcome customers and help guide them through the rental process while ensuring vehicles are ready for rental. You support a seamless, professional customer experience and maintain efficient branch operations, including rental transactions, fleet inventory, vehicle repairs, maintenance, and vehicle preparation. The posting describes flexible hours and a starting salary of $18.50 per hour.

Requirements

• At least 1 year of customer service experience.
• High school diploma or GED.
• At least 18 years old.
• Valid driver's license with a clean driving record.
• Authorized to work in the United States.
• Strong organization and analytical abilities, including the ability to manage fleet inventory, repair schedules, work orders, and documentation.

Nice To Haves

• Background in sales, service, or hospitality.
• Genuine passion for creating memorable guest experiences.

Responsibilities

• Welcome customers professionally and direct them to the appropriate stations while maintaining an efficient flow and a clean, organized front-of-house area.
• Verify customer documents and driver's license validity, assist customers with vehicle selection, and handle vehicle exchanges to meet business needs.
• Offer additional products and services, answer customer questions and concerns, and finalize rental agreements by confirming documents, explaining charges, and providing accurate receipts.
• Complete vehicle return transactions by inspecting for damage and checking fuel levels and mileage; advise customers about final charges and direct issues to the appropriate channels.
• Conduct daily inventory checks, manage vehicle availability, coordinate repairs with dealerships and body shops, schedule maintenance, obtain estimates, and generate purchase orders.
• Prepare new vehicles for rental by adding documentation, decals, and tags and entering them into the inventory system.
• Oversee vehicle disposal preparation and ensure personal belongings are removed from returned vehicles.

Benefits

• Flexible hours
• Growth opportunities
• Starting salary of $18.50 per hour

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED