Fleet Support Administrator

SIXT USA • SeaTac, WA

1d

About The Position

As a Fleet Support Administrator at SIXT, you welcome customers, guide them through their rental journey, and help ensure vehicles are ready for the road. You help create a seamless, professional customer experience while supporting fleet operations and maintaining SIXT's premium brand standards. The role offers flexible hours and a starting salary of $27.75 per hour.

Requirements

• At least 1 year of customer service experience.
• High school diploma or GED.
• At least 18 years old.
• Valid driver's license and a clean driving record.
• Authorized to work in the United States.
• Basic computer navigation skills and familiarity with Microsoft Office applications such as Excel.
• Excellent communication skills and ability to work as a team player in a fast-paced environment, coordinating across departments with a positive attitude.
• Ability to work up to 40 hours per week, including day or evening shifts and weekends.
• Strong organizational and analytical abilities for managing fleet inventory, repair schedules, work orders, and documentation while delivering data-driven insights.

Nice To Haves

• Background in sales, service, or hospitality.
• Genuine passion for creating memorable guest experiences.

Responsibilities

• Welcome customers, direct them to appropriate stations, maintain an efficient customer flow, and keep the front-of-house area clean and organized.
• Verify customer documents and driver's license validity, help customers select vehicles, and handle vehicle exchanges to meet business needs.
• Offer additional products and services, respond to customer questions and concerns, and finalize rental agreements by confirming documents, explaining charges, and providing accurate receipts.
• Process vehicle returns by inspecting vehicles for damage, fuel level, and mileage; advise customers of final charges and direct issues to the appropriate channels.
• Perform daily inventory checks, manage vehicle availability, coordinate repairs with dealerships and body shops, schedule maintenance, obtain estimates, and generate purchase orders.
• Prepare new vehicles for rental by adding documentation, decals, and tags; enter vehicles into the inventory system; prepare vehicles for disposal; and ensure personal belongings are removed from returned vehicles.

Benefits

• Healthcare coverage, including medical, dental, and vision insurance.
• Life insurance, critical illness coverage, hospital indemnity coverage, and pet insurance.
• 401(k) plan.
• Paid time off and sick leave.
• Time and a half for working on public holidays.
• Performance-based bonus plan.
• Employee Assistance Program.
• Employee-only rental rates, family rental options, and employee discounts.
• Uniform with weekly dry cleaning.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED