Fleet Supervisor

Pet Food Experts,LLC • East Cocalico Township, PA

1d • $75,000 - $90,000

About The Position

The Fleet Supervisor oversees daily transportation operations at Pet Food Experts’ Denver, Pennsylvania and Orrville, Ohio distribution centers. The role ensures safe, compliant, and efficient routing, dispatch, fleet maintenance, and driver performance, working closely with warehouse teams, corporate transportation and compliance functions, and customer service to support delivery execution and protect the company’s brand. The position also responds to transportation-related emergencies or incidents on a 24/7 rotational availability basis.

Requirements

• 3–5 years of experience or management experience.
• Proven leadership skills and the ability to coach, motivate, and engage drivers and transportation support staff.
• Strong working knowledge of FMCSA regulations, DOT compliance, hours-of-service rules, and safety management practices.
• Strong problem-solving and route-planning skills, including the ability to interpret data and make decisions using KPIs.
• High attention to detail and strong organizational follow-through.
• Ability to manage multiple tasks, adapt to changing priorities, and remain composed under pressure.
• Proficiency in Google Suite, Omnitracs, and transportation dispatch and compliance tracking systems.
• Clear and professional verbal and written communication skills.
• Strong customer service focus and ability to resolve service issues effectively.
• Ability to influence cross-functional partners and reinforce a positive culture.
• Ability to work a flexible schedule, including occasional weekends and on-call response.
• Offers of employment are contingent on passing a criminal background check.

Nice To Haves

• Bachelor’s degree preferred, or an equivalent combination of experience and training in transportation/fleet operations and safety management.

Responsibilities

• Manage transportation operations at the Denver, PA and Orrville, OH distribution centers, including routing, dispatching, fleet maintenance, safety, driver performance, and customer service follow-up.
• Ensure compliance with DOT and FMCSA regulations and company policies, procedures, and safety standards.
• Supervise and support fleet drivers and local dispatch or transportation support staff.
• Maintain vehicle maintenance records and coordinate routine and unscheduled service with leasing providers.
• Partner with the Transportation Compliance Specialist to maintain compliant driver qualification files, logs, and Drug & Alcohol testing programs.
• Monitor route performance, including weight, stops, and miles, and optimize local routes at least every six months to identify cost savings and efficiency opportunities.
• Conduct routine on-road safety ride-alongs and driver performance assessments.
• Lead local driver onboarding and ongoing training, partnering with corporate as needed.
• Coordinate and lead safety meetings at least annually and reinforce a culture of safety.
• Monitor risk management reports concerning accidents, near misses, or violations, and implement corrective actions with local leadership and corporate.
• Partner with the DC Manager and corporate Transportation Director to analyze transportation expenses, address equipment needs, and resolve delivery or driver concerns.
• Respond to transportation-related emergencies or incidents on a 24/7 rotational availability basis.
• Liaise with Customer Experience and Sales to resolve delivery-related complaints or issues that affect service or brand reputation.
• Participate in quarterly and annual site visits with corporate Transportation leadership.

Benefits

• Medical, dental, and vision benefits.
• Retirement savings plan with employer match.
• Unlimited flexible time off.
• Paid parental leave.
• Company-paid life and disability insurance.
• Health and dependent care flexible spending accounts.
• Pet perks and discounts.
• Optional voluntary benefits with payroll deduction.
• Employee Assistance Program covering mental health, financial wellness, and other support.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed