Fleet Sales & Commercial Account Manager

Elite Recruiting Services•Albuquerque, NM

16d

About The Position

Rich Ford is hiring a Fleet Sales & Commercial Account Manager to develop new accounts, strengthen customer relationships, and grow commercial and fleet sales. The role involves prospecting, networking, negotiating, and working with businesses to identify vehicle and operational solutions. The account manager guides customers from initial conversations through proposals, vehicle orders, delivery, and ongoing support. Automotive experience is preferred, while B2B sales professionals with a record of developing accounts and winning new business are also encouraged to apply. The position focuses on developing commercial, fleet, and government business; managing customer accounts and sales opportunities; preparing proposals and bids; coordinating vehicle orders and deliveries; and providing post-delivery support. Success requires initiative, organization, follow-through, and the ability to build lasting business partnerships.

Requirements

Strong ability to develop relationships, identify opportunities, and generate new business.
Excellent communication, presentation, and negotiation skills.
Confidence making outbound calls and initiating conversations with prospective customers.
Strong organizational skills and attention to detail.
Ability to manage multiple accounts, proposals, orders, and deadlines.
Comfort using CRM systems, email, and other business software.
Ability to understand pricing, prepare proposals, and coordinate sales transactions.
Self-motivated, accountable, and results-oriented.
Professional demeanor and commitment to customer satisfaction.
Willingness to learn commercial vehicle programs, fleet processes, and dealership procedures.

Nice To Haves

Automotive, commercial, fleet, or B2B sales experience.
Background in prospecting, outside sales, account management, or business development.
Experience with government purchasing, fleet operations, bids, RFPs, and RFQs.

Responsibilities

Identify and pursue commercial, fleet, and government sales opportunities through outreach, networking, referrals, and relationship building.
Develop relationships with business owners, fleet operators, procurement teams, municipalities, and government agencies.
Maintain contact with existing accounts to encourage repeat business and account growth.
Track prospects, customer communications, and opportunities in the CRM.
Understand customers’ vehicle needs, business requirements, budgets, and intended vehicle use.
Prepare quotes, proposals, bids, RFPs, and RFQs.
Coordinate pricing, incentives, and approvals with dealership management.
Identify vehicle configurations, specifications, and upfit requirements.
Negotiate solutions that meet customer needs and support dealership sales and profitability goals.
Manage commercial vehicle orders from initial quote through final delivery.
Coordinate vehicle availability, sourcing, order placement, and inventory allocation with dealership departments.
Coordinate customer documentation, vehicle orientations, and delivery arrangements, including local and national courtesy deliveries when needed.
Monitor transaction status, funding timelines, and outstanding payments.
Follow up after delivery to resolve concerns and identify future business opportunities.
Maintain accurate account records, sales activity, forecasts, and a pipeline of qualified prospects.
Develop long-term customer relationships that generate repeat sales and referrals.
Identify opportunities for additional vehicle purchases and ongoing service or parts support.
Stay informed about manufacturer fleet programs, commercial vehicle options, and industry trends.
Work collaboratively with sales leadership and dealership teams to achieve business objectives.