Fleet Operations Lead

Lyft AV Depot•Nashville, TN

2d•$50,180 - $62,730•Onsite

About The Position

Flexdrive, a Lyft subsidiary, is hiring a safety-focused Operations Lead to manage afternoon-shift operations at its 24/7 autonomous vehicle depot in Nashville. Reporting to the Operations Manager, AV Deployment, this role leads on-shift teams, responds to incidents, and maintains compliance with partner and regulatory requirements while ensuring operational safety, efficiency, and fleet performance. The position is onsite full time at a Lyft Flexdrive hub or office location. Candidates must reside in a state registered for Flexdrive Services LLC. The role supports depot operations during day shifts scheduled between 12:00 PM and 11:00 PM. Schedules include weekends and holidays according to operational needs, and specific shift times are determined by business requirements. The expected Nashville-area base pay range is $50,180 to $62,730, excluding potential equity, bonus, or benefits. The Operations Lead oversees depot workflows and personnel, implements safety and environmental programs, leads incident response and investigations, and ensures compliance with AV regulations and partner standards. The role also oversees training qualifications, audits, emergency preparedness, vendor compliance, operational KPIs, and shift documentation, while coordinating with partner support teams and other shift leads to maintain continuous 24/7 operations.

Requirements

At least 2 years of operational management experience in safety-critical environments.
At least 3 years of experience in safety management, EHS compliance, or risk management, including implementing safety programs in 24/7 operations.
Demonstrated ability to lead teams in high-pressure, time-sensitive environments while maintaining strict safety and quality standards.
Expertise in regulatory compliance, audit management, and documentation for compliance verification.
Strong understanding of fleet operations, vehicle maintenance workflows, and logistics in multi-shift environments.
Experience managing vendor relationships and ensuring third-party compliance with operational and safety standards.
Exceptional communication skills and ability to work with frontline staff, executive leadership, and regulatory bodies.
Valid driver's license and clean driving record.
Must reside in a state registered for Flexdrive Services LLC.
Ability to work scheduled day shifts between 12:00 PM and 11:00 PM, including weekends and holidays as required.
Ability to work onsite full time at a Lyft Flexdrive hub or office location.

Nice To Haves

Experience in transportation, logistics, automotive, or manufacturing.
OSHA 30-hour certification, or willingness to obtain it within 90 days.

Responsibilities

Lead depot operations during assigned shifts, managing team performance, task allocation, and workflow to meet fleet availability targets and SLAs.
Conduct one-on-ones, performance reviews, and coaching, fostering continuous improvement and a safety-first culture.
Track staff availability, coordinate shift handovers, and maintain coverage for cleaning, charging, calibration, and maintenance support.
Act as the primary escalation point for urgent operational issues, coordinating with partner support teams on fleet-wide events, safety incidents, or disruptions affecting three or more vehicles.
Implement the Safety Risk Management Program, including hazard identification, risk assessment, and mitigation strategies.
Ensure depot operations comply with OSHA, EPA, and partner-specific EHS standards, including safety programs for hazardous materials and emergency response.
Lead incident response within the 30-minute SLA, conduct root cause analysis, implement corrective and preventive actions, and submit preliminary reports within 24 hours.
Maintain documented compliance with AV regulatory requirements, coordinate with local, state, and federal authorities, and meet reporting obligations.
Track personnel qualifications and monthly training verification through the partner's learning management system.
Coordinate and deliver safety training, including Emergency Action Plan drills, hazmat handling, and role-specific safety protocols.
Conduct SOP compliance audits, implement quality controls, and maintain tiered safety and operational records.
Analyze safety performance indicators, identify trends, and implement improvements to safety and operational efficiency.
Monitor and optimize vehicle uptime, task cycle times, fleet utilization, and safety metrics; prepare shift reports and handover documentation.
Manage third-party service providers and ensure their compliance with partner safety and operational standards.
Maintain and execute Emergency Action Plans, conduct annual drills, and ensure personnel know emergency and evacuation procedures.
Coordinate with partner support teams and other shift leads to maintain 24/7 continuity through effective communication and documentation.

Benefits

Medical, dental, and vision insurance options, with additional programs available when enrolled.
Mental health benefits.
Family building benefits.
Child care and pet benefits.
401(k) plan with company match.
12 observed holidays.
Discretionary paid time off for salaried team members; 15 paid days off for hourly team members.
18 weeks of paid parental leave for biological, adoptive, and foster parents.
Subsidized commuter benefits.
Monthly Lyft credits and complimentary Lyft Pink membership.