Fleet Operations Lead

Lyft•Nashville, TN

10h•Onsite

About The Position

Flexdrive, a Lyft subsidiary, is seeking an experienced, safety-focused Operations Lead to manage afternoon-shift operations at its 24/7 autonomous vehicle depot in Nashville. Reporting to the Operations Manager, AV Deployment, this role is the primary on-shift leader responsible for team management, incident response, operational performance, and compliance with partner and regulatory requirements. The role combines operational leadership and safety expertise to maintain high team performance while ensuring rigorous safety standards. The position supports 24/7 depot operations and requires availability for day shifts scheduled between 12:00 PM and 11:00 PM. Schedules include weekends and holidays as operational requirements dictate; specific shift times and schedules are based on business needs. The role is full-time and onsite at a Lyft Flexdrive hub or office location. Candidates must reside in a state registered for Flexdrive Services LLC. The expected Nashville-area base pay range is $50,180.00–$62,730.00, excluding potential equity, bonus, and benefits. Salary ranges depend on qualifications, experience, and geographic location.

Requirements

At least 2 years of operational management experience in safety-critical environments; transportation, logistics, automotive, or manufacturing experience is preferred.
At least 3 years of experience in safety management, EHS compliance, or risk management, with demonstrated success implementing safety programs in 24/7 operations.
Proven ability to lead teams in high-pressure, time-sensitive environments while maintaining strict safety and quality standards.
Demonstrated expertise in regulatory compliance, audit management, and compliance-verification documentation.
Strong understanding of fleet operations, vehicle maintenance workflows, and logistics management in multi-shift environments.
Experience managing vendor relationships and ensuring third-party compliance with operational and safety standards.
Exceptional communication skills and ability to work with frontline staff, executive leadership, stakeholders, and regulatory bodies.
Valid driver's license and clean driving record.
Must be available for day shifts scheduled between 12:00 PM and 11:00 PM, including weekends and holidays as required.
Must reside in a state registered for Flexdrive Services LLC.

Nice To Haves

OSHA 30-hour certification; alternatively, willingness to obtain it within 90 days.
Experience in transportation, logistics, automotive, or manufacturing.

Responsibilities

Lead and oversee depot operations during assigned shifts, managing team performance, task allocation, and workflow to meet fleet availability targets and service-level agreements.
Conduct one-on-ones, performance reviews, and coaching sessions, and foster continuous improvement and a safety-first culture.
Track staff availability, coordinate shift handovers, and ensure coverage for cleaning, charging, calibration, and maintenance support.
Serve as the primary escalation point for urgent issues, coordinating with partner support teams on fleet-wide events, safety incidents, or disruptions affecting three or more vehicles.
Implement a Safety Risk Management Program, including hazard identification, risk assessment, and mitigation strategies.
Ensure depot operations comply with OSHA, EPA, and partner-specific EHS standards, including implementation of safety programs covering hazardous materials and emergency response.
Lead incident response within the 30-minute SLA, conduct root cause analysis, implement corrective and preventive actions, and submit preliminary reports within 24 hours.
Maintain documented compliance with AV regulatory requirements and coordinate with local, state, and federal authorities to meet reporting obligations.
Track monthly training-status verification in the partner learning management system and ensure personnel maintain required qualifications.
Coordinate and deliver safety training, including Emergency Action Plan drills, hazardous-materials handling, and role-specific safety protocols.
Conduct SOP compliance audits, implement quality-control measures, and maintain tiered safety and operational records.
Analyze safety performance indicators, identify trends, and implement process improvements to improve safety and operational efficiency.
Monitor and optimize vehicle uptime, task cycle times, fleet utilization, and safety metrics; maintain shift reports and handover documentation.
Manage third-party service-provider relationships and ensure vendors meet partner safety and compliance standards.
Maintain and execute Emergency Action Plans, conduct annual drills, and ensure personnel are trained in emergency procedures and evacuation protocols.
Coordinate with partner support teams and other shift leads to ensure effective communication, documentation, and continuity of 24/7 operations.

Benefits

Medical, dental, and vision insurance options, with additional programs available when enrolled.
Mental health benefits.
Family-building benefits.
Child care and pet benefits.
401(k) plan with company match.
12 observed holidays.
Discretionary paid time off for salaried team members or 15 days of paid time off for hourly team members.
18 weeks of paid parental leave for biological, adoptive, and foster parents.
Subsidized commuter benefits.
Monthly Lyft credits and complimentary Lyft Pink membership.