Fleet Coordinator

Whip, Inc.•Dallas, TX
•$18 - $25•Onsite

About The Position

DriveWhip (Whip) is a mobility provider that leases and rents vehicles to rideshare and on-demand drivers. The company seeks a hands-on fleet operations associate to maintain vehicle readiness, coordinate logistics, and support daily fleet operations. The role helps ensure vehicles are clean, well-maintained, and ready for drivers, while delivering a positive rental experience through responsive customer service. As a member of a startup, the associate may have a variety of responsibilities and should appreciate the pros and cons of startup culture. The position is in person in Dallas. Employees are expected to comply with federal, state, and local laws. The description notes that duties may be added or modified as needed.

Requirements

  • Passion for cars and mobility, including keeping vehicles in good condition.
  • Detail-oriented and organized, with the ability to manage schedules, paperwork, and vehicle conditions.
  • Hands-on and proactive approach to work.
  • Strong communication skills when working with drivers, mechanics, and management.
  • Valid driver's license.
  • Ability to safely operate, move, and park vehicles of various sizes.
  • Ability to bend, kneel, crouch, or reach to inspect vehicle interiors, tires, and undercarriages.
  • Ability to occasionally lift or move objects weighing up to 50 pounds.
  • Ability to work outdoors in heat, cold, and rain.
  • Ability to spend extended periods standing and walking between vehicles and around lots or service areas.
  • Manual dexterity to use hands and tools for light maintenance or cleaning.

Responsibilities

  • Conduct routine vehicle checks, clean vehicle interiors, and ensure cars are road-ready.
  • Execute vehicle check-in and check-out workflows accurately.
  • Serve as an escalation point for complex vehicle issues reported by drivers and help resolve them quickly.
  • Maintain accurate vehicle status in fleet software by verifying physical inventory and coordinating vehicle movement without onsite oversight.
  • Communicate regularly with central operations and support teams through digital channels such as Slack and email.
  • Manage local third-party relationships and ensure mechanics, body shops, and parking vendors meet service-level agreements and quality standards.
  • Move vehicles or assist with deliveries as needed.
  • Perform light maintenance or cleaning tasks as needed.
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