Fleet Coordinator

World Group•Wilmer, TX

4d•Onsite

About The Position

ContainerPort Group (CPG®), a World Group company, is hiring a Fleet Coordinator for its growing terminal in Dallas, Texas. The role is responsible for the local customer experience at trucking terminals by building and nurturing relationships with the warehouses and vendors served and supported. The Fleet Coordinator acts as a liaison between terminal operations and the customer-facing team. This is a hands-on, high-execution role that helps position the fleet and terminal operation for success.

Requirements

High school diploma or GED.
Highly organized, with strong communication skills.
Ability to thrive in a fast-paced environment with heavy email, phone, and messaging volume.
Computer skills, including Microsoft Office Suite and familiarity with Transportation Management Systems.

Nice To Haves

College degree.
At least 1 year of trucking industry experience.

Responsibilities

Communicate quote rates and service capabilities.
Process orders as they arrive.
Provide shipment status information, anticipated service failures, new pickup and delivery times, and alternative solutions when applicable.
Gather feedback, identify trends, and bring forward ideas to improve the customer experience.
Accurately enter time-sensitive order information into computer systems.
Respond quickly to questions and requests while making every effort to exceed customer expectations.
Ensure customer location and contact information is up to date and accurate in computer systems.
Perform other duties as requested.

Benefits

Competitive compensation.
Comprehensive benefits package including medical, prescription, dental, vision, life, AD&D, and disability insurance.
Employee Assistance Program.
Financial planning.
401(k) plan with up to 6% company match.
Paid Time Off.
Flexible work arrangements.
Internal mobility and professional development opportunities.
Tuition assistance.
Bonus eligibility.