Fleet Coordinator

PACCAR • Chillicothe, OH

4d • Onsite

About The Position

The Fleet Coordinator works under general supervision at the Kenworth truck factory in Chillicothe, Ohio, coordinating strategies and production activities for trucks built for top fleet accounts. The role works across Engineering, Dealers, Production, Sales, Service, Customers, Operations, and Design to support fleet builds and identify process and product improvements for both fleet builds and broader production operations. The position includes direct customer interaction and periodic travel to customer and dealer locations, with travel up to 25%. Willingness to work alternate shifts as needed is required.

Requirements

• Minimum five years of experience within the organization, with demonstrated project-management ability.
• Excellent communication skills, including the ability to convey technical and non-technical information to people with varying experience and mechanical aptitude.
• Strong interpersonal skills and ability to build rapport across diverse backgrounds and adapt communication to customers, dealers, engineers, and other stakeholders.
• Proactive approach and strong planning skills.
• Ability to work in a cross-functional team environment with minimal supervision.
• Proficiency with Mainframe applications, including Engineering and Order Processing transactions.
• Proficiency with Microsoft Office suite.
• Familiarity and proficiency with CICS/Aviva, CREO, Windchill, PCMS, PLR, EASOP, ePortal, VOG, TOA, Wincodes, and Chassis Compare.
• Heavy-duty truck and/or automotive product knowledge, including mechanical, electrical, and software systems.
• Ability to perform in a fast-paced, results-oriented production environment and manage multiple priorities.
• Willingness to work alternate shifts as necessary.

Nice To Haves

• Bachelor’s degree from an accredited university.
• Liaison, applications, or release experience.
• Commercial Driver’s License (CDL).
• Six Sigma belt certification.
• Master’s degree or other advanced education.
• Experience working directly with customers.
• Familiarity with a large-scale manufacturing environment.

Responsibilities

• Coordinate and lead pre-build, in-process, and post-build activities as part of a team to support operational excellence and exceed customer expectations.
• Use Engineering tools to run parts comparisons for upcoming fleet builds.
• Lead and support customer pilot review activities onsite and in the field.
• Coordinate with intra-division teams to provide timely assistance, resolve fleet issues, and provide feedback, direction, and problem-solving to appropriate personnel.
• Provide on-the-spot advice on issues encountered in the manufacturing environment for key fleet customers.
• Drive continuous-improvement projects focused on efficiency, quality, and cost in operations.
• Assist Materials, Engineering, and Operations with implementing key fleet product changes in production, including prototyping, coordination, and notification.
• Assist the Order Processing Team with fleet layouts, sales codes, and other information needed to process fleet orders accurately.
• Initiate process improvements and lead by example to improve operational efficiency, quality, cost, and customer satisfaction.
• Travel periodically to customer and dealer locations, with travel up to 25%.
• Undertake requested special assignments or studies and perform other duties as assigned.

Benefits

• Sign-on bonus may be available.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level