Fleet Coordinator

Whip, Inc. • Boston, MA

17d • $18 - $30 • Onsite

About The Position

DriveWhip (Whip) is a mobility provider that leases and rents vehicles to rideshare and on-demand drivers. The Fleet Associate supports fleet readiness, logistics, and daily operations, helping ensure vehicles are clean, maintained, organized, and available for drivers. The role involves coordinating vehicle check-ins and check-outs, resolving escalated vehicle issues, keeping fleet records accurate, communicating with central teams, and managing local third-party service relationships. The position is in person in Boston. The job description notes that responsibilities may be added or modified as necessary.

Requirements

• Passion for cars and mobility, including keeping vehicles in good condition.
• Detail-oriented and organized, with the ability to manage schedules, paperwork, and vehicle conditions.
• Hands-on and proactive approach to getting work done.
• Strong communication skills when working with drivers, mechanics, and management.
• Valid driver's license.
• Ability to regularly operate, move, and park vehicles of various sizes safely and efficiently.
• Ability to frequently bend, kneel, crouch, or reach to inspect vehicle interiors, tires, and undercarriages.
• Ability to occasionally lift or move objects weighing up to 50 pounds.
• Ability to work outdoors in heat, cold, rain, and other weather conditions.
• Ability to stand and walk for extended periods around vehicle lots or service areas.
• Manual dexterity to use hands and tools for light maintenance or cleaning tasks.

Responsibilities

• Conduct routine vehicle checks, clean vehicle interiors, and ensure cars are road-ready.
• Execute vehicle check-in and check-out workflows accurately.
• Act as an escalation point for complex vehicle issues reported by drivers and help resolve them quickly.
• Maintain accurate vehicle status in fleet software by verifying physical inventory and coordinating vehicle movement without onsite oversight.
• Communicate with central operations and support teams through digital channels such as Slack and email.
• Manage local relationships with mechanics, body shops, and parking vendors, ensuring they meet service-level agreements and quality standards.
• Move vehicles or assist with deliveries as needed.
• Perform light maintenance or cleaning tasks as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed