Flat Glass Technician

Glass Doctor Home + Business of Randallstown•Randallstown, MD
•$19 - $25

About The Position

The Flat Glass Technician is responsible for quality, efficient installation of residential and commercial flat glass and related products, including windows, storefronts, mirrors, display cases, and shower doors. The technician measures and estimates jobs, installs glass and related hardware, cuts flat glass and mirrors, and supports customer growth by identifying opportunities to sell additional work. The role also involves maintaining supplies, tools, the service vehicle, and equipment; completing required job documentation; and providing respectful, customer-focused service. Technicians may receive cross-training for related positions and perform other duties as needed.

Requirements

  • Prior glass experience is preferred but not required; construction or handyman experience may substitute.
  • Ability to measure accurately and use tape measures and levels.
  • Physical ability to work with ladders, scaffolding, and related glass-installation equipment.
  • Comfort working at heights on a ladder or lift.
  • Proficiency navigating tablet-based technology.
  • Excellent communication skills.
  • Ability to safely and legally transport service vehicles between job sites.
  • Positive attitude and willingness to deliver excellent customer service.

Nice To Haves

  • Prior experience in glass.

Responsibilities

  • Measure accurately and provide job estimates to customers seeking glass repair or replacement services.
  • Install glass, mirrors, and door and window hardware for replacement and new installation jobs.
  • Help ensure efficient use of materials and maintain adequate supplies and tools in the service vehicle.
  • Assist in selling flat glass products and services using marketing materials and upselling techniques.
  • Cut flat glass and mirrors to specified dimensions and patterns.
  • Keep the company vehicle and equipment serviced, clean, and in good working condition.
  • Complete invoices, daily route sheets, and weekly reports as required.
  • Execute Service with Advanced Training (SWAT).
  • Perform other duties as needed, including cross-training in related positions.

Benefits

  • Competitive pay of $19.00–$25.00 per hour, depending on experience.
  • 401(k).
  • Paid time off.
  • Bonus program based on weekly sales.
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