Fitness Program Manager

HealthFitness•Livonia, MI

11d•$55,000 - $65,000•Onsite

About The Position

HealthFitness, a Trustmark company, is hiring a full-time Fitness Program Manager I at a client site in Livonia, Michigan. The role manages and directs the operational aspects of an onsite fitness program, with responsibility for participation, outcomes, customer satisfaction, contract compliance, strategic planning, staff development, program delivery, and administrative reporting. The manager also provides fitness services and helps maintain a safe, welcoming, and well-operated facility. The stated annual compensation range is $55,000–$65,000, with additional commission opportunities for candidates holding an industry-recognized and HealthFitness-approved personal trainer certification. The final offer depends on factors such as location, qualifications, experience, and skill set. The role combines fitness instruction, program management, team leadership, and client partnership. The manager develops and implements the yearly strategic business plan, manages the operating budget, tracks program and participant outcomes, and prepares reports aligned with business goals. The manager oversees staff, ensures compliance with HealthFitness standards and contract requirements, and coordinates programs, marketing, communications, and special events. The position also includes direct member services such as fitness testing, exercise prescription, facility orientations, personal training, group exercise instruction, and floor supervision. Applicants need an associate degree or higher in Exercise Science, Health Promotion, Kinesiology, or a related discipline, or an equivalent combination of education, current certifications, and experience. At least two years of related industry experience and current Adult CPR/AED/First Aid certifications are required by the start date. The certifications must include an in-person component and cannot be entirely online or OSHA-compliant-only. Preferred qualifications include recognized group exercise and personal trainer certifications and prior supervisory experience. Applicants must meet hiring requirements, including a pre-employment drug test. HealthFitness offers medical, dental, and vision plans with HSA, PPO, and FSA options; a retirement/401(k) plan with employer matching; fitness and wellness programs with medical plan discounts; certification and tuition reimbursement; paid new-parent leave; paid holidays and PTO (starting at three weeks for full-time associates); and paid volunteer time off.

Requirements

Associate degree or higher in Exercise Science, Health Promotion, Kinesiology, or a related discipline, or an equivalent combination of education, current certifications, and experience.
At least 2 years of related industry experience.
Current Adult CPR/AED/First Aid certifications from the American Heart Association, American Red Cross, National Safety Institute, or American Safety & Health Institute by the start date; certification must include an in-person component and cannot be 100% online or OSHA-compliant-only.
Ability to lead, manage, and operate a fitness center.
Strong interpersonal and customer service skills, including the ability to motivate others.
Ability to organize and prioritize work demands effectively.
Computer proficiency in Microsoft Office, including at minimum Word, Excel, and Outlook.
Must meet hiring requirements, including a pre-employment drug test.

Nice To Haves

Industry-recognized Group Exercise certification from ACE, AFAA/NASM, ACSM, NCCPT, or NETA.
NCCA-accredited personal trainer certification from an industry-recognized agency approved by HealthFitness.
Prior supervisory experience.

Responsibilities

Manage all program activities in accordance with HealthFitness operational, quality, safety, and service standards.
Develop and implement the yearly strategic business plan, identifying contract deliverables, program and service offerings, initiatives, targeted outcomes, and marketing strategy.
Prepare and manage the operating budget and ensure expenditures follow applicable policies and procedures.
Lead regular individual and group staff meetings as needed to communicate company, client, and program updates.
Ensure contract compliance and manage the client relationship to maintain customer satisfaction and reinforce HealthFitness' value.
Direct individual and group fitness programs, health education activities, motivational programs, and special events; coordinate marketing and communications to maximize engagement.
Track participant and program data, measure goals and outcomes, and produce outcomes-focused management reports.
Manage worksite records and data, ensuring appropriate storage, retention, and confidentiality in accordance with HealthFitness requirements.
Conduct informal daily safety checks and routine safety audits on weekly, monthly, and quarterly schedules.
Perform fitness center duties as appropriate, including floor supervision, fitness testing, exercise prescription, facility and equipment orientations, personal training, and group exercise instruction.
Verify equipment is maintained and operating properly; ensure locker rooms are clean and stocked; coordinate resolution of facility-related issues.
Work with the Director Program Management & Engagement to introduce new HealthFitness programs, products, and services to the client.
Perform other duties as needed or assigned.

Benefits

Medical, dental, and vision plans, including HSA, PPO, and FSA options.
Retirement/401(k) plan with employer matching.
Fitness and wellness programs incentivized with medical plan discounts.
Certification reimbursement program.
Tuition reimbursement.
Paid new-parent leave.
Paid holidays.
Paid time off starting at 3 weeks for full-time associates.
Paid volunteer time off.
Additional commission opportunities for candidates with an industry-recognized and HealthFitness-approved personal trainer certification.