Fitness Program Manager

HealthFitness•San Diego, CA

2d•Onsite

About The Position

HealthFitness is hiring a full-time Fitness Program Manager at its client site in La Jolla, California, beginning January 2027. This entry-level management role oversees day-to-day operations of an on-site fitness program and center, with the goal of supporting participation, outcomes, and customer satisfaction. The manager also provides direct fitness services, including fitness testing, exercise prescriptions, facility and equipment orientations, programming, group exercise instruction, and floor supervision. The role is scheduled for 40 hours per week, Monday through Friday, with shifts scheduled between 6 a.m. and 6 p.m. The manager is responsible for operational standards, contract compliance, strategic business planning, budgeting, staff supervision and development, program design and delivery, client relations, record management, safety, facility and equipment upkeep, and outcome-focused reporting. The position works with the Director of Program Management & Engagement to introduce HealthFitness programs, products, and services to the client.

Requirements

Associate’s degree or higher in Exercise Science, Health Promotion, Kinesiology, or a related discipline, or an equivalent combination of education, current certifications, and experience.
At least 2 years of related industry experience.
Current Adult CPR/AED/First Aid certifications from the American Heart Association, American Red Cross, National Safety Institute, or American Safety & Health Institute by the start date. Certification must include an in-person component and cannot be 100% online or OSHA-compliant-only.
Industry-recognized Group Exercise certification from ACE, AFAA/NASM, ACSM, NCCPT, or NETA; if not current, it must be obtained within 30 days of hire.
Ability to lead, manage, and operate a fitness center.
Strong interpersonal and customer service skills, including the ability to motivate others.
Ability to organize and prioritize work demands effectively.
Computer proficiency in Microsoft Office, including at minimum Word, Excel, and Outlook.

Nice To Haves

NCCA-accredited Personal Trainer certification from an industry-recognized and HealthFitness-approved agency.
Prior supervisory experience.

Responsibilities

Manage program activities in accordance with HealthFitness operational, quality, safety, and service standards.
Develop and implement the yearly strategic business plan, including contract deliverables, program and service offerings, initiatives, targeted outcomes, and marketing strategy.
Prepare and manage the operating budget and ensure expenditures follow applicable policies and procedures.
Lead regular individual and small-group staff meetings as needed to share company, client, and program information.
Ensure contract compliance and manage the client relationship to maintain customer satisfaction and reinforce HealthFitness’s value.
Direct individual and group fitness programs, health education activities, motivational programs, and special events; coordinate marketing and communications to maximize engagement.
Track participant and program data and create outcome-focused management reports tied to business plan goals and objectives.
Manage worksite records and data, ensuring proper storage, retention, and confidentiality in accordance with HealthFitness requirements.
Conduct daily informal safety checks and routine safety audits weekly, monthly, and quarterly.
Perform staff duties as appropriate, including floor supervision, fitness testing, exercise prescription, member orientations, and group exercise instruction.
Verify that equipment is maintained and operating properly; ensure locker rooms are clean and stocked; coordinate resolution of facility issues.
Work with the Director of Program Management & Engagement to introduce HealthFitness programs, products, and services to the client.
Perform other duties as needed or assigned.