Fitness Program Manager

HealthFitness • Ann Arbor, MI

7d • $45,000 - $50,000 • Onsite

About The Position

HealthFitness is seeking a Program Manager I - Fitness to lead an on-site, midsized, single-client corporate fitness facility in Ann Arbor, Michigan. The role is responsible for the program’s operational performance, participant engagement and satisfaction, contract compliance, business planning, staff leadership, and delivery of fitness and wellness services. The manager develops and implements strategic plans, oversees budgets and reporting, and works with the client to support program objectives and demonstrate outcomes.

The position also includes hands-on fitness responsibilities, such as fitness assessments, exercise prescriptions, facility orientations, personal training, group exercise instruction, and floor supervision. The manager coordinates health promotion activities and events, monitors facility safety and equipment, and supports a clean, well-maintained environment. The position is full-time, 40 hours per week, Monday through Thursday from 7:00 a.m. to 5:00 p.m., with Fridays off and no weekends required.

Requirements

• Associate’s degree or higher in Exercise Science, Health Promotion, Kinesiology, or a related discipline, or an equivalent combination of education, current certifications, and experience.
• At least 2 years of related industry experience.
• Industry-recognized Group Exercise certification from ACE, AFAA/NASM, ACSM, NCCPT, or NETA; if not current, obtain it within 60 days of hire.
• NCCA-accredited Personal Trainer certification from an industry-recognized, HealthFitness-approved agency; if not current, obtain it within 90 days of hire.
• Current Adult CPR/AED/First Aid certification from the American Heart Association, American Red Cross, National Safety Institute, or American Safety & Health Institute by the start date. Certification must include an in-person component and cannot be entirely online or OSHA-compliant-only.
• Ability to lead, manage, and operate a fitness center.
• Strong interpersonal and customer service skills, including the ability to motivate others.
• Ability to organize and prioritize work effectively.
• Computer proficiency in Microsoft Office, including at minimum Word, Excel, and Outlook.
• Must meet hiring requirements, including a pre-employment drug test.

Nice To Haves

• Prior supervisory experience.

Responsibilities

• Manage operational activities for an on-site fitness program in accordance with HealthFitness quality, safety, service, and operational standards.
• Develop and implement the yearly strategic business plan, identifying contract deliverables, services, initiatives, desired outcomes, and marketing strategy.
• Prepare and manage the operating budget and ensure expenditures follow applicable policies and procedures.
• Lead staff meetings as appropriate and keep associates informed about company, client, and program updates.
• Ensure contract compliance and manage the client relationship to maintain satisfaction and reinforce HealthFitness’s value.
• Direct individual and group fitness programs, health education activities, motivational programs, and special events; coordinate marketing and communications to increase engagement.
• Track participant and program data, measure goal achievement and outcomes, and prepare management reports based on business plan objectives.
• Manage worksite records and data, ensuring appropriate storage, retention, and confidentiality.
• Conduct daily informal safety checks and perform routine safety audits on weekly, monthly, and quarterly schedules.
• Perform fitness staff duties as appropriate, including floor supervision, fitness testing, exercise prescription, new-member and equipment orientations, personal training, and group exercise instruction.
• Verify equipment is maintained and operating properly; ensure locker rooms are clean and stocked and facility issues are promptly resolved.
• Work with the Director of Program Management & Engagement to introduce new HealthFitness programs, products, and services to the client.
• Recruit, train, mentor, and support fitness staff and foster a collaborative, service-focused culture.
• Monitor program performance and identify opportunities for improvement.
• Perform other duties as needed or assigned.

Benefits

• Medical, dental, and vision plans, including HSA, PPO, and FSA options.
• Retirement/401(k) plan with employer matching.
• Fitness and wellness programs incentivized with medical plan discounts.
• Certification reimbursement program.
• Tuition reimbursement.
• Paid new-parent leave.
• Paid holidays and PTO, starting at 3 weeks for full-time associates.
• Paid volunteer time off.
• Additional commission opportunities for employees with an industry-recognized, HealthFitness-approved Personal Trainer certification.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree