Fitness Manager - NEW Gym Opening!

EōS Fitness•Pasadena, TX

About The Position

EōS Fitness is seeking a highly motivated, sales-driven Fitness Manager to lead the personal training team at a new gym opening. Reporting to the District Fitness Manager, the Fitness Manager works on the club floor, sets appointments, builds relationships with members, sells training packages, and develops personal trainers to do the same. The role focuses on building a cohesive Personal Training (PT) team, maintaining a healthy pipeline of clients, and ensuring clients and members receive an exceptional fitness experience. The successful candidate is passionate about fitness, committed to results, and able to motivate both clients and staff.

Requirements

At least 2 years of management experience; fitness or personal training management experience is a plus.
3–4 years of customer service experience.
Previous sales experience is required.
Must have a valid personal training certification.
Must obtain CPR certification within 30 days of hire.
Must successfully pass a background check.
Strong verbal and written communication skills for interacting with members, personal training clients, employees, management, and vendors.
Excellent relationship-building and influencing skills with people at all levels and in all functions.
Strong attention to detail; systematic and thorough problem-solving approach; and good time-management, organizational, and record-keeping skills.
Excellent MS Office skills.
Ability to work in a gym setting, move about club floors and rooms, and communicate with employees, members, and the public.
Ability to access and operate the company computer system, prepare documents, enter data, and read computer-based reports or email.
Ability to bend routinely and repetitively and lift more than 40 pounds.
Embrace EōS Fitness Core Values: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.

Nice To Haves

Personal training management experience.
Personal training sales experience is highly preferred.
Prior experience or a strong interest in the fitness industry.

Responsibilities

Achieve month-over-month sales targets, drive membership growth, and ensure the team meets or exceeds goals for new personal training agreements, client retention, and revenue.
Collaborate with the membership sales team on new-member onboarding and sales initiatives, and establish a smooth transition into the club experience.
Hire, train, schedule, and supervise Personal Training Managers, Assistant Fitness Managers, and Personal Trainers.
Manage payroll for Assistant Fitness Managers and personal trainers, ensuring accurate and timely payment.
Communicate goals, expectations, and procedures to department leaders and staff.
Ensure fitness staff have appropriate certifications and training, including CPR, First Aid, and personal trainer certifications.
Provide staff with constructive performance feedback, identifying strengths and areas for improvement.
Deliver high-quality customer service by addressing member concerns and complaints, handling membership inquiries, and resolving issues promptly.
Engage with members in a friendly, approachable manner, listen to their needs and concerns, and provide helpful responses.
Ensure compliance with health and safety regulations, maintain appropriate certifications, and implement safety protocols.
Supervise facility maintenance and cleanliness, including equipment, locker rooms, and common areas.
Communicate calmly and clearly with staff and members during emergencies or disruptions, giving instructions and updates to support safety and well-being.

Benefits

Free membership for the employee and one family member.
Discounted personal training and merchandise, including supplements.
Employee referral program.
Daily Pay, offering access to funds before payday.
Competitive pay plus vacation, holiday, and sick pay.
Group health, dental, vision, supplemental life, and Employee Assistance Program benefits.
401(k) with company matching.
Personal education growth options through Sophia Learning.
Variable income opportunities, including commission and bonus.
Post-training increase.
A highly energetic and collaborative team.
Management support for professional development.