Fitness Manager - NEW Gym Opening!

EōS Fitness•Duncanville, TX

About The Position

EōS Fitness is seeking a highly motivated, sales-driven leader to manage the fitness team at a new gym opening. The Fitness Manager works on the club floor, sets appointments, builds relationships with members, sells personal training packages, and develops the personal trainers on the team to do the same. The role reports to the District Fitness Manager. The position is responsible for building a cohesive Personal Training team, maintaining a healthy client pipeline, and ensuring clients and members receive an exceptional fitness experience. The Fitness Manager is expected to have a passion for fitness, a drive for success, a history of commitment and results, and the ability to motivate clients and employees. EōS Fitness describes its culture through the values Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.

Requirements

At least 2 years of management experience; fitness or personal training management experience is a plus.
3–4 years of customer service experience.
Personal Training sales experience is highly preferred.
Previous sales experience is required.
Valid personal trainer certification is required.
CPR certification is required within 30 days of hire.
Must successfully pass a background check.
Prior experience or a strong interest in the fitness industry.
Strong verbal and written communication skills for interacting with members, clients, employees, management, and vendors.
Excellent relationship-building and influencing skills with people at all levels and across functions.
Strong attention to detail and a systematic, thorough approach to problem solving.
Good time management, organizational, and record-keeping skills.
Excellent MS Office skills.
Ability to work in a gym setting; move about club floors and rooms; and communicate with employees, members, and the public.
Ability to access and operate the company computer system, prepare documents, enter data, and read reports from a computer database or email system.
Ability to bend routinely and repetitively and lift more than 40 pounds.
Embrace EōS Fitness' Core Values.

Nice To Haves

Fitness or personal training management experience.
Personal Training sales experience is highly preferred.

Responsibilities

Achieve monthly sales targets, drive membership growth, and ensure the team meets or exceeds goals for new personal training agreements, client retention, and revenue.
Collaborate with the membership sales team on new-member onboarding and sales initiatives, helping establish a smooth transition into the club experience.
Hire, train, schedule, and supervise staff, including Personal Training Managers, Assistant Fitness Managers, and Personal Trainers.
Manage payroll for Assistant Fitness Managers and personal trainers to ensure accurate and timely payment.
Communicate goals, expectations, and procedures to department leaders and staff so they understand their roles and responsibilities.
Ensure fitness staff have appropriate certifications and training, including CPR, First Aid, and personal trainer certifications.
Give staff constructive performance feedback, clearly identifying strengths and areas for improvement.
Provide high-quality customer service by addressing member concerns and complaints, managing membership inquiries, and resolving issues promptly.
Engage with members in a friendly, approachable manner; listen to their needs and concerns and provide clear, helpful responses.
Ensure compliance with health and safety regulations, maintain required certifications, and implement safety protocols.
Supervise the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas.
Communicate calmly and clearly with staff and members during emergencies or unexpected disruptions, giving instructions and updates to support safety and well-being.