Fitness Manager - NEW Gym Opening!

EōS Fitness•Carrollton, TX

About The Position

EōS Fitness is seeking a motivated, sales-driven Fitness Manager for a new gym opening. The Fitness Manager leads the Personal Training team, builds a strong pipeline of clients, and helps ensure members receive an exceptional fitness experience. Reporting to the District Fitness Manager, this role works on the club floor, sets appointments, builds relationships with members, sells personal training packages, and develops trainers to do the same. The position requires a passion for fitness, a drive for success, and a record of commitment, results, and motivating clients. The Fitness Manager supports sales and membership growth, oversees staffing and payroll processes for designated team members, communicates goals and procedures, and provides performance feedback. The role also ensures staff certifications and safety practices are current, resolves member concerns, and supervises facility cleanliness and maintenance. In emergencies or disruptions, the manager communicates instructions and updates to help protect staff and members. EōS Fitness describes its environment as bold, upbeat, motivating, energetic, and collaborative. Its core values are taking personal responsibility, being optimistic and having fun, learning and growing, being a team player, and fighting hard to win.

Requirements

Two years of management experience; fitness or personal training management experience is a plus.
Three to four years of customer service experience.
Valid personal trainer certification.
CPR certification required within 30 days of hire.
Previous sales experience required.
Must successfully pass a background check.
Strong verbal and written communication skills for interacting with members, clients, employees, management, and vendors.
Excellent relationship-building and influencing skills with people at all levels and across functions.
Strong attention to detail and a systematic, thorough approach to problem solving.
Good time-management, organizational, and record-keeping skills.
Excellent MS Office skills.
Ability to work in a gym setting and move about club floors and rooms; communicate with employees, members, and the public.
Ability to access and operate the company computer system, prepare documents, enter data, and read reports from a database or email system.
Ability to bend routinely and repetitively and lift more than 40 pounds.
Embrace EōS Fitness core values.

Nice To Haves

Fitness or personal training management experience.
Personal Training sales experience is highly preferred.
Prior experience or a strong interest in the fitness industry.

Responsibilities

Achieve month-over-month sales targets, support membership growth, and help the team meet or exceed goals for personal training agreements, client retention, and revenue.
Collaborate with the membership sales team on new-member onboarding, sales initiatives, and transitions into the club experience.
Hire, train, schedule, and supervise staff, including Personal Training Managers, Assistant Fitness Managers, and Personal Trainers.
Manage payroll for Assistant Fitness Managers and Personal Trainers, ensuring accurate and timely payment.
Communicate goals, expectations, and procedures to department leaders and staff.
Ensure fitness staff have appropriate certifications and training, including CPR, First Aid, and personal trainer certifications.
Provide clear, constructive performance feedback to staff.
Address member concerns and complaints, manage membership inquiries, and resolve issues promptly.
Engage with members, listen to their needs and concerns, and provide helpful responses.
Ensure compliance with health and safety regulations, maintain proper certifications, and implement safety protocols.
Supervise maintenance and cleanliness of equipment, locker rooms, and common areas.
Communicate calmly and clearly with staff and members during emergencies or unexpected disruptions, providing necessary instructions and updates.
Work on the club floor, set appointments, build member relationships, sell personal training packages, and develop the training team to do the same.