Fitness Manager - NEW Gym Opening!

EōS Fitness•Carrollton, TX

About The Position

EōS Fitness is seeking a motivated, sales-driven Fitness Manager to lead its Personal Training team. Reporting to the District Fitness Manager, the Fitness Manager works on the club floor, sets appointments, builds relationships with members, sells personal training packages, and develops personal trainers to do the same. The role is focused on building a cohesive team with a healthy pipeline of clients and ensuring clients and members receive an exceptional fitness experience. The successful candidate is passionate about fitness, driven to achieve results, and committed to motivating clients and staff.

Requirements

At least 2 years of management experience; fitness or personal training management experience is a plus.
3–4 years of customer service experience.
Previous sales experience is required.
Valid personal training certification is required.
CPR certification is required within 30 days of hire.
Must successfully pass a background check.
Strong verbal and written communication skills for interacting with members, clients, employees, management, and vendors.
Excellent relationship-building and influencing skills with people at all levels and across functions.
Strong attention to detail and a systematic, thorough approach to problem-solving.
Good time-management, organizational, and record-keeping skills.
Excellent MS Office skills.
Ability to work in a gym setting and move about club floors and rooms; communicate with employees, members, and the public; and access and operate company computer systems to prepare documents, enter data, and read reports or email.
Ability to bend routinely and repetitively and lift more than 40 pounds.
Embraces EōS Fitness' Core Values: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.

Nice To Haves

Fitness or personal training management experience.
Personal Training sales experience is highly preferred.
Prior experience or a strong interest in the fitness industry.

Responsibilities

Achieve monthly sales targets, support membership growth, and ensure the team meets or exceeds goals for new personal training agreements, client retention, and revenue.
Collaborate with the membership sales team on new-member onboarding and sales initiatives, supporting a smooth transition into the club experience.
Hire, train, schedule, and supervise Personal Training Managers, Assistant Fitness Managers, and Personal Trainers.
Manage payroll for Assistant Fitness Managers and Personal Trainers, ensuring accurate and timely payment.
Communicate goals, expectations, and procedures to department leaders and staff.
Ensure fitness staff have appropriate certifications and training, including CPR, First Aid, and personal trainer certifications.
Provide staff with clear, constructive performance feedback, noting strengths and areas for improvement.
Address member concerns and complaints, manage membership inquiries, and resolve issues promptly to ensure high-quality customer service.
Engage with members, listen to their needs and concerns, and provide clear, helpful responses.
Ensure compliance with health and safety regulations, maintain required certifications, and implement safety protocols.
Supervise facility maintenance and cleanliness, including equipment, locker rooms, and common areas.
Communicate instructions and updates calmly and clearly to staff and members during emergencies or unexpected disruptions.

Benefits

Free membership for the employee and one family member.
Discounted Personal Training and merchandise, including supplements.
Employee referral program.
Daily Pay access to funds before payday.
Vacation, holiday, and sick pay.
Group health, dental, vision, supplemental life, and Employee Assistance Program benefits.
401(k) with company matching.
Personal education growth options through Sophia Learning.
Eligible for additional compensation, including commission and bonus opportunities and a post-training increase.
A highly energetic and collaborative team.
Management team support for professional development.