Fitness Manager - New gym Opening!

EōS Fitness•Henderson, NV

About The Position

EōS Fitness is seeking a motivated, sales-driven Fitness Manager to build a cohesive Personal Training team, maintain a healthy pipeline of clients, and ensure members receive an exceptional fitness experience. Reporting to the District Fitness Manager, the Fitness Manager works on the club floor, sets appointments, builds relationships with members, sells personal training packages, and develops personal trainers to do the same. The role calls for a passion for fitness, a drive for success, and a record of commitment, results, and motivating clients. The Fitness Manager leads sales and membership growth while overseeing staff hiring, development, scheduling, supervision, payroll, and performance feedback. The manager also supports member onboarding and customer service, ensures staff certifications and safety compliance, oversees facility cleanliness and maintenance, and communicates clearly with staff and members, including during emergencies.

Requirements

At least 2 years of management experience; fitness or personal training management experience is a plus.
3–4 years of customer service experience.
Previous sales experience is required.
Valid personal trainer certification is required.
CPR certification is required within 30 days of hire.
Must successfully pass a background check.
Ability to work in a gym setting and move about club floors and rooms.
Ability to communicate with employees, members, and the public.
Ability to access and operate the company computer system, prepare documents, enter data, and read reports from a database or email system.
Ability to bend routinely and repetitively to lift more than 40 pounds.
Strong verbal and written communication skills for interacting with members, clients, employees, management, and vendors.
Excellent relationship-building and influencing skills with people at all levels and across functions.
Strong attention to detail; systematic, thorough problem-solving approach; and good time-management, organizational, and record-keeping skills.
Excellent MS Office skills.
Passion for fitness and a drive for success; commitment to delivering results and motivating clients.
Embrace EōS Fitness' Core Values: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.

Nice To Haves

Fitness or personal training management experience.
Personal Training sales experience is highly preferred.
Prior experience or strong interest in the fitness industry.

Responsibilities

Achieve monthly sales targets, drive membership growth, and ensure the team meets or exceeds goals for new personal training agreements, client retention, and revenue generation.
Collaborate with the membership sales team on new member onboarding and sales initiatives, and support a smooth transition into the club experience.
Hire, train, schedule, and supervise Personal Training Managers, Assistant Fitness Managers, and Personal Trainers.
Manage payroll for Assistant Fitness Managers and personal trainers to ensure accurate and timely payment.
Communicate goals, expectations, and procedures to department leaders and staff.
Ensure fitness staff have appropriate certifications and training, including CPR, First Aid, and personal trainer certifications.
Give staff clear, constructive performance feedback, identifying strengths and areas for improvement.
Address member concerns and complaints, manage membership inquiries, and resolve issues promptly.
Engage with members, listen to their needs and concerns, and provide clear and helpful responses.
Ensure compliance with health and safety regulations, maintain required certifications, and implement safety protocols.
Supervise the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas.
Communicate calmly and clearly with staff and members during emergencies or unexpected disruptions, providing instructions and safety updates.
Work on the club floor, set appointments, build member relationships, sell training packages, and develop personal trainers to do the same.

Benefits

Free membership for the employee and one family member.
Discounted Personal Training and merchandise, including supplements.
Employee referral program.
Daily Pay access to funds before payday.
Vacation, holiday, and sick pay.
Group health, dental, vision, Supplemental Life, and Employee Assistance Program offerings.
401(k) with company matching.
Personal education growth options through Sophia Learning.
Variable income opportunities, including commission and bonus.
Post-training increase.
Energetic and collaborative team.
Management team focused on professional development.