Fitness Manager - NEW Gym Opening!

EōS Fitness•Pasadena, TX

About The Position

EōS Fitness is seeking a motivated, sales-driven Fitness Manager to lead the club’s Personal Training team and help members achieve their health and wellness goals. Reporting to the District Fitness Manager, the Fitness Manager works on the club floor, sets appointments, builds relationships with members, sells training packages, and develops personal trainers to do the same. The role focuses on building a cohesive PT team, maintaining a healthy client pipeline, and delivering an exceptional fitness experience to clients and members. Candidates should be passionate about fitness, driven to succeed, committed to delivering results, and able to motivate clients and staff.

Requirements

At least 2 years of management experience.
3–4 years of customer service experience.
Previous sales experience.
Valid personal training certification.
Obtain CPR certification within 30 days of hire.
Successfully pass a background check.
Strong verbal and written communication skills for interacting with members, personal training clients, employees, management, and vendors.
Strong relationship-building and influencing skills with people at all levels and across functions.
Strong attention to detail; a systematic and thorough approach to problem solving; and good time-management, organizational, and record-keeping skills.
Excellent MS Office skills.
Ability to work in a gym setting and move about club floors and rooms; communicate with employees, members, and the public; access and operate the company computer system; prepare documents; enter data; and read reports from a database or email system.
Ability to bend routinely and repetitively and lift more than 40 lbs.
Embrace EōS Fitness’ Core Values: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.

Nice To Haves

Fitness or personal training management experience.
Personal Training sales experience is highly preferred.
Prior experience or a strong interest in the fitness industry.

Responsibilities

Achieve monthly sales targets, support membership growth, and ensure the team meets or exceeds goals for new personal training agreements, client retention, and revenue.
Collaborate with the membership sales team on new-member onboarding, sales initiatives, and a smooth transition into the club experience.
Hire, train, schedule, and supervise staff, including Personal Training Managers, Assistant Fitness Managers, and Personal Trainers.
Manage payroll for Assistant Fitness Managers and Personal Trainers to ensure accurate and timely payment.
Communicate goals, expectations, and procedures to department leaders and staff.
Ensure fitness staff maintain appropriate certifications and training, including CPR, First Aid, and personal trainer certifications.
Give staff constructive, specific performance feedback, identifying strengths and areas for improvement.
Provide high-quality customer service by addressing member concerns and complaints, managing membership inquiries, and promptly resolving issues.
Build rapport with members, listen to their needs and concerns, and provide helpful responses.
Ensure compliance with health and safety regulations, maintain proper certifications, and implement safety protocols.
Supervise facility maintenance and cleanliness, including equipment, locker rooms, and common areas.
Communicate calmly and clearly with staff and members during emergencies or unexpected disruptions, providing instructions and updates to support their safety and well-being.

Benefits

Free membership for the employee and one family member.
Discounted Personal Training and merchandise, including supplements.
Employee referral program.
Daily Pay access to funds before payday.
Vacation, holiday, and sick pay.
Group health, dental, vision, supplemental life, and Employee Assistance Program coverage are offered.
401(k) with company matching.
Personal education growth options through Sophia Learning.
Variable income opportunities, including commission and bonus.
Post-training increase.
A highly energetic and collaborative team.
Management team support for professional development.