Fitness Manager - New Gym Opening!

EōS Fitness•League City, TX

About The Position

EōS Fitness is seeking a motivated, sales-driven leader to manage its personal training team. Reporting to the District Fitness Manager, the Fitness Manager works on the club floor, sets appointments, builds relationships with members, sells personal training packages, and develops personal trainers to do the same. The role focuses on building a cohesive team, maintaining a healthy pipeline of clients, and ensuring members receive an exceptional fitness experience. The Fitness Manager leads sales and membership-growth efforts, supports new-member onboarding, and oversees hiring, training, scheduling, supervision, payroll, performance feedback, certifications, customer service, safety, and facility upkeep. The role requires a passion for fitness, a drive for success, and a record of commitment, delivering results, and motivating clients.

Requirements

At least 2 years of management experience.
3–4 years of customer service experience.
Previous sales experience.
Valid personal trainer certification.
CPR certification required within 30 days of hire.
Ability to pass a background check.
Strong verbal and written communication skills.
Excellent relationship-building and influencing skills with people at all levels and across functions.
Strong attention to detail and a systematic, thorough approach to problem solving.
Good time-management, organizational, and record-keeping skills.
Excellent MS Office skills.
Ability to work in a gym setting and move around club floors and rooms.
Ability to communicate with employees, members, and the public.
Ability to access and operate the company computer system, prepare documents, enter data, and read reports from a database or email system.
Ability to bend routinely and repetitively and lift more than 40 pounds.
Embrace EōS Fitness Core Values: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.

Nice To Haves

Fitness or personal training management experience.
Personal Training sales experience is highly preferred.
Prior experience or a strong interest in the fitness industry.

Responsibilities

Achieve month-over-month sales targets, drive membership growth, and help the team meet or exceed goals for personal training agreements, client retention, and revenue.
Collaborate with the membership sales team on new-member onboarding, sales initiatives, and a smooth transition into the club experience.
Hire, train, schedule, and supervise staff, including Personal Training Managers, Assistant Fitness Managers, and Personal Trainers.
Manage payroll for Assistant Fitness Managers and Personal Trainers to ensure accurate and timely payment.
Communicate goals, expectations, and procedures to department leaders and staff.
Ensure fitness staff have appropriate certifications and training, including CPR, First Aid, and personal trainer certifications.
Provide clear, constructive performance feedback to staff.
Address member concerns and complaints, manage membership inquiries, and resolve issues promptly while ensuring high-quality customer service.
Engage with members, listen to their needs and concerns, and provide helpful responses.
Ensure compliance with health and safety regulations, maintain appropriate certifications, and implement safety protocols.
Supervise facility maintenance and cleanliness, including equipment, locker rooms, and common areas.
Communicate calmly and clearly with staff and members during emergencies or disruptions, providing instructions and updates to support their safety and well-being.

Benefits

Free membership for the employee and one family member.
Discounted Personal Training and merchandise, including supplements.
Employee referral program.
Daily Pay, providing access to funds before payday.
Vacation, holiday, and sick pay.
Group health, dental, vision, supplemental life insurance, and Employee Assistance Program.
401(k) with company matching.
Personal education growth options through Sophia Learning.
Variable income opportunities, including commission and bonus.
Post-training increase.