Fitness Manager 1-7739

YouFit•Harvey, LA

10d•Onsite

About The Position

The Fitness Manager leads the personal training program, driving revenue, providing exceptional customer service, and fostering a positive environment for members and staff. The role includes managing sales and training operations, developing personal training staff, and helping clients achieve their fitness goals. This is a full-time hourly position with base pay and opportunities for additional earnings through commissions and/or bonuses.

Requirements

Must be at least 18 years of age.
NCCA Personal Trainer Certification or an exercise-science-related degree.
Maintain CPR/AED certification.
Experience with personal training and personal training sales.
Excellent time-management skills.
Strong knowledge of all aspects of fitness.
Effective English communication skills.
Passion for fitness and dedication to exceptional customer service.
Ability to multitask, self-motivate, and demonstrate a strong work ethic.
Commitment to continuous personal development.
Ability to meet the role’s physical demands, including talking or hearing regularly and bending, lifting up to 50 pounds, and stooping.
Travel may be required at times.

Nice To Haves

Fluency in multiple languages is favored.

Responsibilities

Ensure monthly personal training revenue targets are met.
Conduct three fitness assessments per day with prospective clients.
Maintain sales expectations and generate additional traffic and sales.
Evaluate Session and Small Group Training sessions.
Create and manage action plans to achieve overall goals.
Work with the General Manager to maintain member relationships and cultivate referrals.
Create and maintain an enjoyable environment for employees, members, and guests.
Welcome new members and ensure they schedule and attend a fitness assessment.
Maintain excellent customer service to keep members engaged with their fitness programs.
Make effective decisions on customer service issues to ensure a positive member experience.
Conduct exit interviews or meetings with clients who are canceling.
Prepare and deliver fitness programs based on clients’ goals.
Motivate and inspire clients through goal setting, frequent follow-up, and reassessments.
Maintain personal trainer and Small Group Training schedules according to company standards and gym needs.
Train clients up to 10 hours per week.
Conduct and participate in management meetings.
Recruit personal trainers to maintain optimal staffing levels.
Supervise, guide, and develop personal training staff.
Use job-related software and technology with intermediate computer literacy.
Perform other job-related duties as assigned by the supervisor.