Fitness Manager 1-7339
About The Position
The Fitness Manager leads the personal training program, driving revenue, delivering exceptional customer service, and fostering a positive environment for members and staff. This is a full-time hourly position with base pay and potential additional earnings through commissions and/or bonuses. Compensation packages are described as competitive in the industry and designed to recognize performance and provide stability and growth opportunities. The role includes managing personal training and Small Group Training operations, developing and supervising personal training staff, maintaining schedules, recruiting trainers, and working with the General Manager on member relationships and referrals. The Fitness Manager also conducts fitness assessments, prepares client programs, trains clients for up to 10 hours per week, and helps clients reach their goals through motivation, follow-up, and reassessments. Travel may be required at times.
Requirements
- Must be at least 18 years of age.
- NCCA Personal Trainer Certification or an exercise-science-related degree.
- Maintain CPR/AED certification.
- Experience with personal training and personal training sales.
- Excellent time management skills.
- Strong knowledge in all aspects of fitness.
- Effective English communication skills.
- Passion for fitness and dedication to exceptional customer service.
- Proficiency in multitasking, self-motivation, and a strong work ethic.
- Commitment to continuous personal development.
- Intermediate computer literacy for job-related software and technology.
- Ability to perform an active role involving regular talking or hearing, and some bending, lifting up to 50 pounds, and stooping.
Nice To Haves
- Fluency in multiple languages is favored.
Responsibilities
- Ensure monthly personal training revenue targets are met.
- Conduct three fitness assessments per day with prospective clients.
- Maintain all sales expectations.
- Evaluate Session and Small Group Training sessions.
- Create and manage action plans to achieve overall goals.
- Work closely with the General Manager to maintain member relationships and cultivate referrals.
- Create additional traffic and generate sales.
- Create and maintain an enjoyable environment for employees, members, and guests.
- Welcome new members and ensure they schedule and attend their fitness assessment.
- Maintain excellent customer service to keep members engaged with their fitness program.
- Make effective decisions on customer service issues to ensure a positive member experience.
- Conduct exit interviews or meetings with canceling clients.
- Prepare and deliver comprehensive fitness programs based on clients’ goals.
- Motivate and inspire clients through goal setting, frequent follow-up, and reassessments.
- Maintain the personal trainer staff schedule and Small Group Training schedule according to YouFit standards and gym needs.
- Train clients up to 10 hours per week.
- Conduct and participate in management meetings.
- Recruit personal trainers to ensure optimal staffing levels.
- Supervise, guide, and develop personal training staff.
- Perform other job-related duties as assigned by the supervisor.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
